fix problems on Tellus [iphone]

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—— Run into issues on Tellus? Get help pending when official support gets back to you!

Tellus: Earn More Daily
Info:
company: Tellus App, Inc.
: https://www.tellusapp.com/
: www.tellusapp.com
Chat with our AI-based Tellus Support
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Payments issue

Limited funding options for accounts

Fix: Explore alternative funding methods such as using a different bank account or payment service that may be compatible with the app. OR Con... ⇲

60-day aging period for ACH deposits

Fix: Plan your funding needs in advance to accommodate the 60-day waiting period for ACH deposits. OR Explore other funding options that may h... ⇲

Inconsistent interest rate promises

Fix: Keep track of the interest rates offered and any changes communicated through the app to stay informed about your earnings. OR Consider r... ⇲

Complicated transfer requirements

Fix: Review the transfer requirements in detail within the app and prepare all necessary information beforehand to simplify the process. OR If... ⇲

Delayed fund access

Fix: Plan your financial activities around the expected delays in fund access to avoid any inconveniences. OR Consider using a backup funding... ⇲
 
Account issue

Account suspension issues without clear resolution

Fix: Review the app's terms of service and user agreement to understand the potential reasons for account suspension and ensure compliance. OR... ⇲

Inconvenient verification process

Fix: Gather all necessary documents and information before starting the verification process to streamline your experience. OR If the verifica... ⇲

Only one external bank account can be linked at a time

Fix: If you need to switch accounts, ensure you have all necessary information for the new account ready to facilitate a smooth transition. OR... ⇲

Limited ways to earn boosts

Fix: Engage with the app regularly to stay updated on any new promotions or opportunities to earn boosts that may be introduced. OR Participat... ⇲

Gamification process for account setup is confusing

Fix: Take your time to read through each step of the setup process carefully, as this may help clarify the gamification elements. OR Look for... ⇲

Issues with lease renewal process

Fix: Familiarize yourself with the lease renewal terms and conditions outlined in the app to avoid any misunderstandings. OR Document all comm... ⇲
 
Glitches issue

Glitches in the app functionality

Fix: Ensure that your app is updated to the latest version available in the App Store, as updates often fix bugs and improve performance. OR T... ⇲
 
Support issue

No phone support available

Fix: Utilize the in-app messaging feature or email support to communicate your issues, as these may be the primary support channels. OR Look f... ⇲
 
Security issue

Lack of FDIC insurance

Fix: Consider diversifying your savings by using other financial institutions that offer FDIC insurance for your funds. OR Research alternativ... ⇲
 
Compatibility issue

No web version available for management

Fix: Utilize the mobile app to its fullest by exploring all features available to manage your account effectively on your phone. OR If you pre... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
85.2%

Bad experience
11.6%

Neutral
3.2%

~ from our NLP analysis of 2,039 combined software ratings.

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 Private Data Tellus collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contacts
    • User Content
    • Diagnostics