fix problems on Outdoor AL [iphone]

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—— Run into issues on Outdoor AL? Get help pending when official support gets back to you!

Outdoor AL
Info:
company: STATE OF ALABAMA DEPARTMENT OF CONSERVATION & NATURAL RESOURCES
: http://www.alabama.gov/
Chat with our AI-based Outdoor AL Support
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Payments issue
Licenses do not display after purchase

Fix: 1. Refresh the app: Close and reopen the app to see if the licenses appear. 2. Check your purchase history: Go to the app's settings or acco... ⇲
 
Bugs issue
Auto-renew feature has bugs

Fix: 1. Check subscription settings: Go to Settings > [your name] > Subscriptions and ensure that the auto-renew option is enabled for Outdoor AL... ⇲
Inability to check in/out properly

Fix: 1. Ensure location services are enabled: Go to Settings > Privacy > Location Services and ensure they are turned on for Outdoor AL. 2. Resta... ⇲
 
Downloads issue
Cannot save or print licenses from the app

Fix: 1. Use screenshot: Take a screenshot of your license by pressing the side button and volume up button simultaneously. You can then print the... ⇲
 
Slow issue
Slow performance and loading times

Fix: 1. Clear app cache: Offload the app to clear cached data that may be slowing it down. 2. Restart your iPhone: This can help improve overall... ⇲
 
Network issue
Inability to access regulations and maps

Fix: 1. Check internet connection: Ensure you have a stable internet connection, as regulations and maps may require online access. 2. Refresh th... ⇲
 
Screen issue
Screen rotation not supported

Fix: 1. Check device settings: Go to Settings > Display & Brightness and ensure that 'Rotation Lock' is turned off. 2. Restart the app: Close and... ⇲
 
UI issue
Difficult to read text on mobile

Fix: 1. Adjust text size: Go to Settings > Display & Brightness > Text Size and adjust the slider to increase text size. 2. Enable Bold Text: In... ⇲
 
Privacy issue
Requires full SSN for login

Fix: 1. Check for alternative login options: Look for options to log in using email or username instead of SSN. 2. Use a password manager: If you... ⇲
 
Syncing issue
Inconsistent database sync

Fix: 1. Ensure stable internet connection: A poor connection can cause sync issues. 2. Manually refresh: Look for a refresh button in the app to... ⇲
 
Compatibility issue
Limited offline functionality

Fix: 1. Download necessary content: If the app allows, download maps or regulations while connected to Wi-Fi for offline access. 2. Check app set... ⇲
Inability to add licenses to Apple Wallet

Fix: 1. Check for export options: Look in the app settings or license section for any options to export or add to Apple Wallet. 2. Use screenshot... ⇲
 
Support issue
Lack of customer support responsiveness

Fix: 1. Check in-app support: Look for FAQs or help sections within the app that may address your issues. 2. Use social media: Sometimes, reachin... ⇲
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 what users are saying
Bad experience
55.6%

Good experience
36.0%

Neutral
8.4%

~ from our NLP analysis of 239 combined software ratings.

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SPYPOINT

 Private Data Outdoor AL collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics
    • Other Data