—— Run into issues on Happy Birthday Greetings Video? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Consider upgrading to the paid version of the app if you find the ads too intrusive. This will provide an ad-free experience and may also un... ⇲
Fix: After creating your card, take a screenshot of the final product. This will allow you to save the card to your device's photo library, altho... ⇲
Fix: Explore the app's settings or features list to ensure you are utilizing all available options. Sometimes features are hidden or not immediat... ⇲
Fix: Explore the app for any updates or additional content packs that may be available for download, as developers often release new scenes and f... ⇲
Fix: Ensure that the photos you are trying to upload are in a supported format (like JPEG or PNG) and not too large in file size. Try resizing th... ⇲
Fix: Check your app settings to see if there is an option to disable purchase prompts. This may help reduce the frequency of these requests. OR... ⇲
Fix: Ensure that you are logged into the same Apple ID that was used to make the purchase. Sometimes, purchases are tied to specific accounts.... ⇲
Fix: Look for an option within the app to add music from your device's library. If this feature is not available, consider using a separate video... ⇲
Fix: Try to view your creations in landscape mode, which may help minimize the impact of ads on the screen. Alternatively, take screenshots of yo... ⇲
Fix: Try restarting your iPhone and then attempt to delete the app again by pressing and holding the app icon until it wiggles, then tapping the... ⇲