fix problems on Surgent Study Companion [iphone]

—— Run into issues on Surgent Study Companion? Get help pending when official support gets back to you!

Surgent Study Companion

Info:

company: Surgent McCoy CPE, LLC

: https://www.surgentcpareview.com/contact-us

: www.surgent.com

Chat with our AI-based Surgent Study Companion Support

🛠️ Common Surgent Study Companion Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Surgent Study Companion crashes frequently

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve app crashes. Press and hold the power button until you see the 'slide to pow... ⇲

limited study session options

Fix: 1. Explore the settings: Open the app and navigate to the settings or preferences section. Look for options related to study sessions and se... ⇲

UI issue

formatting issues with questions

Fix: 1. Adjust display settings: Check your iPhone's display settings by going to Settings > Display & Brightness. Adjust text size and display s... ⇲

Video issue

videos do not work

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if the... ⇲

login issues after updates

Fix: 1. Reset your password: If you are having trouble logging in, try resetting your password. Look for a 'Forgot Password?' link on the login s... ⇲

Account issue

account activation problems

Fix: 1. Check your email: Ensure you have received the activation email. If not, check your spam/junk folder. If you find it, follow the instruct... ⇲

Updates issue

lack of regular updates

Fix: 1. Check for updates manually: Regularly check the App Store for updates to ensure you have the latest version of the app. Go to the App Sto... ⇲

Support issue

poor customer service

Fix: 1. Use in-app support: Look for a help or support section within the app that may provide FAQs or troubleshooting tips that can assist you w... ⇲

Downloads issue

no textbook access

Fix: 1. Use alternative resources: If the app does not provide textbook access, consider using online resources or library services to find the n... ⇲

Content issue

practice questions not written out

Fix: 1. Use a note-taking app: If practice questions are not fully written out, consider using a note-taking app to jot down the questions and an... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

71.4%

Good experience

17.9%

Neutral

10.7%

~ from our NLP analysis of 28 combined software ratings.

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Private Data Surgent Study Companion collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics