—— Run into issues on Cone Health Care Anytime? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the app regularly for updates on provider availability. New providers may be added, and existing ones may have more open slots at diff... ⇲
Fix: Prepare for your video consultation by gathering all relevant medical history, symptoms, and any previous diagnoses. This will help the prov... ⇲
Fix: Before your appointment, ensure that your device is updated to the latest software version. Restart your device to clear any temporary glitc... ⇲
Fix: Check the app's recommended internet speed requirements and ensure your connection meets these standards. If you frequently experience issue... ⇲
Fix: After your consultation, ask the provider about the best way to follow up. They may offer specific instructions or alternative methods for f... ⇲
Fix: Review your insurance policy to understand the copay structure for telehealth services. Some plans may offer lower copays for specific types... ⇲