fix problems on Passly Authenticator [iphone]

—— Run into issues on Passly Authenticator? Get help pending when official support gets back to you!

Passly Authenticator

Info:

company: Kaseya International Limited

: https://helpdesk.kaseya.com/hc/en-gb/requests/new?ticket_form_id=360000070272

: www.idagent.com

Chat with our AI-based Passly Authenticator Support

🛠️ Common Passly Authenticator Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Requires app to be open for notifications

Fix: To ensure you receive notifications from the Passly Authenticator app, you need to adjust your iPhone's notification settings. Go to 'Settin... ⇲

Server downtime affects access

Fix: To mitigate issues during server downtime, consider using backup authentication methods if available. Check if your organization provides ba... ⇲

Access issues with correct passcode and OTP

Fix: If you are experiencing access issues despite entering the correct passcode and OTP, ensure that your device's date and time settings are co... ⇲

Notifications issue

Notifications not user-friendly

Fix: To improve the user-friendliness of notifications, customize the notification settings in the app. Open Passly Authenticator, go to 'Setting... ⇲

Slow issue