fix problems on AB Direct Internet Banking [iphone]

—— Run into issues on AB Direct Internet Banking? Get help pending when official support gets back to you!

AB Direct Internet Banking

Info:

company: AB Bank Limited

: https://ibanking.abbl.com/internetbankingABbank/contactus.do

Chat with our AI-based AB Direct Internet Banking Support

🛠️ Common AB Direct Internet Banking Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot select beneficiary details while transferring funds

Fix: Ensure that you have the latest version of the app installed. Go to the App Store, search for AB Direct Internet Banking, and check for upda... ⇲

AB Direct Internet Banking crashes while adding beneficiary

Fix: Clear the app's cache by going to your iPhone settings, selecting the AB Direct Internet Banking app, and choosing 'Clear Cache' if availabl... ⇲

Network issue

Frequent server connection issues

Fix: Check your internet connection. Switch between Wi-Fi and mobile data to see if the issue persists. If using Wi-Fi, try resetting your router... ⇲

Session timeout errors

Fix: Adjust your session timeout settings if available in the app settings. If not, try to stay active within the app to prevent timeouts. OR... ⇲

No biometric login options

Fix: Check if your iPhone has biometric features enabled (Face ID or Touch ID). Go to Settings > Face ID & Passcode or Touch ID & Passcode and en... ⇲

Account issue

Cannot access account intermittently

Fix: Ensure that your app is updated to the latest version. Go to the App Store and check for updates for AB Direct Internet Banking. OR If ac... ⇲

Payments issue

Credit card bill payments not accepted from other banks

Fix: Verify that the credit card details are entered correctly, including the card number, expiration date, and CVV. Double-check that the paymen... ⇲

Issues with filling required fields for payments

Fix: Ensure that you are entering all required fields correctly. Look for any error messages that may indicate what is missing or incorrect. OR... ⇲

Beneficiary accounts cannot be used

Fix: Double-check that the beneficiary account details are entered correctly. Ensure that the account is active and eligible for transactions.... ⇲

UI issue

UI and UX needs redesign

Fix: Familiarize yourself with the app's layout and features. Sometimes, understanding the navigation can improve your experience even if the des... ⇲

Freezing issue

AB Direct Internet Banking freezes during operations

Fix: Force close the app by swiping it away from the app switcher and then reopen it. This can help resolve temporary freezing issues. OR If f... ⇲

Loading issue

Inability to refresh loading screen

Fix: Try pulling down on the loading screen to refresh it. This gesture often works in apps to reload content. OR If refreshing does not work,... ⇲

Settings issue

Jhenaidah branch name not included

Fix: Check if the branch name can be manually added in the app settings or during the transaction process. If not, consider using a nearby branch... ⇲

Bugs issue