fix problems on Paper Education [iphone]

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—— Run into issues on Paper Education? Get help pending when official support gets back to you!

Paper Education: K-12 Tutoring
Info:
company: Paper Education Company Inc.
: https://paper.co/contact
: paper.co
Chat with our AI-based Paper Education Support
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Support issue

Frequent transfers between tutors

Fix: Communicate your needs clearly at the beginning of your session to minimize the need for transfers. If you require specific expertise, menti... ⇲

Limited help for specific subjects

Fix: When booking a session, use the search feature to find tutors who specialize in the specific subject you need help with. Look for keywords i... ⇲

Overwhelming experience for slow learners

Fix: Communicate your learning pace to your tutor at the start of the session. A good tutor will adjust their teaching style to accommodate your... ⇲

Unreliable availability of tutors

Fix: Plan your tutoring sessions in advance and book them during times when tutors are most likely to be available, such as evenings or weekends.... ⇲

Lack of step-by-step explanations

Fix: Request that your tutor provide step-by-step explanations during your sessions. You can ask them to slow down and clarify each step as they... ⇲

Tutors may stall or not engage effectively

Fix: If you notice a tutor is stalling, try to steer the conversation back to the topic at hand by asking specific questions or requesting clarif... ⇲
 
Glitches issue

Paper Education glitches with keyboard

Fix: Try restarting the app or your device to see if that resolves the keyboard issue. Ensure that your app is updated to the latest version, as... ⇲
 
Messages issue

Messages can be delayed or duplicated

Fix: Check your internet connection to ensure it is stable. A weak connection can cause delays in message delivery. Switching to a stronger Wi-Fi... ⇲
 
Login issue

Difficulties logging in with school email

Fix: Ensure that you are entering the correct email address and password. If you have forgotten your password, use the 'Forgot Password' feature... ⇲
 
Camera issue

Poor camera quality

Fix: Ensure that your device's camera lens is clean and unobstructed. Check your device settings to ensure that the camera is functioning properl... ⇲
 
Account issue

No option to create a new account

Fix: If you are unable to create a new account, ensure that you are using the latest version of the app. If the option is still missing, try unin... ⇲
 
UI issue

Frustrating user interface on mobile

Fix: Take some time to familiarize yourself with the app's layout and features. Explore the settings to customize your experience, which may help... ⇲

Inability to end chat sessions easily

Fix: Look for a clearly marked 'End Chat' or 'Leave Session' button within the app. If it is not visible, try tapping on the screen to see if it... ⇲
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 what users are saying
Good experience
85.9%

Bad experience
10.2%

Neutral
3.9%

~ from our NLP analysis of 539 combined software ratings.

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 Private Data Paper Education collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics