fix problems on Video Chat [iphone]

—— Run into issues on Video Chat ? Get help pending when official support gets back to you!

Video Chat — Tokee

Info:

company: DEUCETEK LLC

: https://firebasestorage.googleapis.com/v0/b/tokee-2a07d.appspot.com/o/%2B00__APPDATA%2FTokee_App%20Privacy%20Policy%20EULA.pdf?alt=media&token=2f0cb059-7006-4edc-9fae-99c56b3975f7

: tokee.app

Chat with our AI-based Video Chat Support

🛠️ Common Video Chat Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Video Chat freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button and swiping up on the Tokee app. 2. Restart your iPhone to clear any temporary... ⇲

slow loading times

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage, find Tokee, and select 'Offload App'. This will remove the app but... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version available in the App Store, as updates often fix bugs that cause crashes. 2. Restart your iPhone to... ⇲

Loading issue

limited offline functionality

Fix: 1. Check if the app has a 'Download for Offline' feature in the settings or during the stream. If available, download content while connecte... ⇲

Support issue

poor customer support

Fix: 1. Look for a comprehensive FAQ or help section within the app or on the official website. This may provide answers to common issues without... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Go to Settings > Notifications > Tokee and ensure that notifications are enabled. Check that the alert style is set to your preference (b... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app's layout by exploring each section. Look for a tutorial or help section within the app that may guide y... ⇲

Customization issue

lack of customization options

Fix: 1. Explore the app settings thoroughly to see if there are any hidden customization options that you may have missed. 2. Check for updates,... ⇲

Battery issue

high battery consumption

Fix: 1. Reduce the screen brightness while using the app, as high brightness can drain battery life. 2. Close other apps running in the backgroun... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check the app's requirements in the App Store to ensure your device meets the minimum specifications. If your device is outdated, conside... ⇲