—— Run into issues on Firesource? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart the app: Close the app completely by swiping it away in the app switcher, then reopen it. This can clear temporary glitches. 2. U... ⇲
Fix: 1. Use additional resources: Complement the app with other wildfire tracking services or websites that provide more detailed information on... ⇲
Fix: 1. Check for updates: Ensure the app is updated to the latest version, as developers may improve mapping features in updates. 2. Use alterna... ⇲
Fix: 1. Adjust text size: Go to Settings > Display & Brightness > Text Size and adjust the text size to see if it helps in displaying more inform... ⇲
Fix: 1. Explore tutorials: Look for any user guides or tutorials available online that can help you navigate the app more effectively. 2. Customi... ⇲
Fix: 1. Use the app in portrait mode: If the app does not support landscape mode, try using it in portrait mode for better usability. 2. Check fo... ⇲
Fix: 1. Hide the menu: If the app allows, try hiding or minimizing the bottom menu to maximize screen space. 2. Use full-screen mode: Check if th... ⇲
Fix: 1. Adjust display settings: Go to Settings > Display & Brightness and adjust text size or contrast settings to improve readability. 2. Use a... ⇲
Fix: 1. Refresh the app: Pull down on the screen to refresh the data. 2. Check location settings: Ensure that location services are enabled for t... ⇲
Fix: 1. Manually refresh: Regularly refresh the app to get the latest updates. 2. Cross-reference with other sources: Use other reliable sources... ⇲
Fix: 1. Research local resources: Look for local animal shelters or rescue organizations that provide evacuation information for pets. 2. Use soc... ⇲
Fix: 1. Customize feed settings: Check if there are options to customize the feed to show more relevant information. 2. Use alternative news sour... ⇲
Fix: 1. Use GPS settings: Ensure that location services are enabled for the app in Settings > Privacy > Location Services. 2. Manually enter loca... ⇲
Fix: 1. Grant photo access: Go to Settings > Privacy > Photos and ensure Firesource has permission to access your photos. 2. Take a new photo: If... ⇲
Fix: 1. Restart your device: Sometimes, a simple restart can improve app performance. 2. Clear storage: Go to Settings > General > iPhone Storage... ⇲
Fix: 1. Use alternative apps: Look for other wildfire tracking apps that specifically include Canadian wildfires. 2. Check government resources:... ⇲
Fix: 1. Use iPhone compatibility: If you have an iPad, you can still download the iPhone version of the app and use it in compatibility mode. 2.... ⇲
Fix: 1. Check notification settings: Go to Settings > Notifications > Firesource and ensure notifications are enabled. 2. Enable location service... ⇲
Fix: 1. Use search features: Utilize any search or filter features within the app to locate perimeter information more easily. 2. Cross-reference... ⇲
Fix: 1. Manually check distances: Use a mapping app to check distances from your location to the fires listed in the app. 2. Use alternative apps... ⇲