fix problems on Freedom CU (PA) [iphone]

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Freedom CU (PA)
Info:
company: Freedom Credit Union (PA)
: https://www.freedomcu.org/about-us/contact-us.html
: freedomcu.org
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Settings issue

Usernames and passwords not saved

Fix: 1. Check App Settings: Open the Freedom CU app, go to settings, and look for an option to save login credentials. Ensure this feature is ena... ⇲
 
Bugs issue

Mobile deposit feature fails

Fix: 1. Check Camera Permissions: Go to Settings > Privacy > Camera and ensure that Freedom CU has permission to access your camera. 2. Ensure Go... ⇲
 
Slow issue

Slow external transfer processing

Fix: 1. Check Transfer Limits: Review your transfer limits and ensure you are not exceeding them, which can cause delays. This information can us... ⇲
 
Notifications issue

Inconsistent fraud alert notifications

Fix: 1. Check Notification Settings: Go to Settings > Notifications > Freedom CU and ensure that notifications are enabled. Check if alerts are s... ⇲
 
Security issue

Text verification required despite facial ID

Fix: 1. Check App Settings: Open the Freedom CU app and navigate to security settings. Look for options related to verification methods and ensur... ⇲
 
Account issue

Freedom CU (PA) does not remember access credentials

Fix: 1. Enable Credential Saving: In the app settings, look for an option to save login credentials and ensure it is enabled. 2. Check iPhone Set... ⇲
 
Payments issue

Delayed access to funds

Fix: 1. Review Transfer Times: Check the app for information on transfer processing times, as some transfers may take longer than others dependin... ⇲
 
Network issue

Freedom CU (PA) disconnects during customer service calls

Fix: 1. Check Network Connection: Ensure you have a stable internet connection before making a call. Switch to Wi-Fi if your cellular signal is w... ⇲
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 what users are saying
Good experience
95.9%

Neutral
2.1%

Bad experience
2.0%

~ from our NLP analysis of 3,998 combined software ratings.

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Univest

 Private Data Freedom CU (PA) collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location