fix problems on Concepts [iphone]

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—— Run into issues on Concepts? Get help pending when official support gets back to you!

Concepts
Info:
company: TopHatch, Inc.
: https://concepts.app/support
: concepts.app
Chat with our AI-based Concepts Support
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Bugs issue

Bugs with line drawing and pressure sensitivity

Fix: Check if your iPhone's software is up to date. Go to Settings > General > Software Update and install any available updates. Sometimes, bugs... ⇲
 
Customization issue

Limited layer management and merging issues

Fix: To manage layers more effectively, consider grouping layers. Select multiple layers by tapping on them, then look for a 'Group' option in th... ⇲

No rainbow graduation wheel for color selection

Fix: As a workaround, you can create a custom color palette by selecting colors manually and saving them. This way, you can have a range of color... ⇲

No proper bucket tool or marquee selections

Fix: As a workaround, use the selection tool to manually select areas you want to fill. After selecting, use the fill tool to apply color to the... ⇲

Infinite zoom is limited

Fix: If you find the zoom feature limiting, try using the pinch-to-zoom gesture to zoom in and out more fluidly. This can sometimes provide a bet... ⇲

No keyboard shortcuts for actions

Fix: If you rely on keyboard shortcuts, consider using an external keyboard that allows you to customize shortcuts for frequently used actions in... ⇲

Lacks stabilization feature for pen

Fix: To achieve smoother lines, try adjusting your drawing speed. Slower, more deliberate strokes can help create cleaner lines even without stab... ⇲
 
Storage issue

Lacks basic file management features

Fix: To manage your files better, create a dedicated folder in your device's file management app (like Files on iOS) and save your Concepts files... ⇲
 
Settings issue

Exporting options are limited and proprietary

Fix: To work around limited exporting options, try exporting your work as a PDF or image file. This can often be done through the export menu, al... ⇲
 
UI issue

Inconsistent UI for left-handed users

Fix: If you're a left-handed user, try adjusting the orientation of your device. Some apps have settings that allow you to switch the UI layout,... ⇲
 
Freezing issue

Concepts freezes or crashes occasionally

Fix: To reduce crashes, regularly save your work. Use the save feature frequently to avoid losing progress. Additionally, close other apps runnin... ⇲
 
Compatibility issue

Difficulties with external monitor support

Fix: To improve external monitor support, check your device's display settings. Go to Settings > Display & Brightness and ensure that the externa... ⇲
 
Glitches issue

Erased lines reappear at lower zoom levels

Fix: To prevent erased lines from reappearing, ensure that you are fully saving your changes after erasing. Double-check that the app is not in a... ⇲
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 what users are saying
Good experience
94.4%

Neutral
2.9%

Bad experience
2.7%

~ from our NLP analysis of 24,412 combined software ratings.

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 Private Data Concepts collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Everything Monthly + Trial: $4.99 Monthly access to 200+ libraries & features
  2. Essentials: $39.99 For serious creativity
  3. Everything Yearly + Trial: $29.99 Yearly access to 200+ libraries & features.
  4. Everything Monthly: $4.99 Creative freedom for 1 month
  5. PDF Essentials: $4.99 Sketch, Measure and Sign PDFs
  6. Everything Yearly: $29.99 Creative freedom for 1 year
  7. Essentials (iPhone Only): $4.99 All of today's features for iPhone.
  8. Make Your Own Objects: $3.99 Create your own reusable object libraries
  9. Shape Library: $1.99 A library of geometric shapes.
  10. Pen Brush Pack: $1.99 Digital designer’s new best friends