—— Run into issues on BiP? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular data connection. You can do this by opening a web browser and... ⇲
Fix: 1. Adjust notification settings: Open the BiP app, go to Settings > Notifications. Here, you can customize which notifications you want to r... ⇲
Fix: 1. Disable translation in settings: Open the BiP app, go to Settings > Language & Translation. Look for an option to turn off automatic tran... ⇲
Fix: 1. Use the app's built-in features: Instead of clearing all history, consider deleting individual messages or chats by swiping left on the c... ⇲
Fix: 1. Check your network: Ensure you have a strong internet connection. If you're on Wi-Fi, try moving closer to the router or switching to cel... ⇲
Fix: 1. Check sound settings: Go to iPhone Settings > Sounds & Haptics and ensure that the ringer volume is turned up. Also, check if the 'Silent... ⇲
Fix: 1. Check app permissions: Go to iPhone Settings > BiP > Notifications and ensure that 'Allow Notifications' is enabled. Also, check if 'Soun... ⇲
Fix: 1. Enable badge app icon: Go to iPhone Settings > BiP > Notifications and ensure that 'Badge App Icon' is enabled. This will show the number... ⇲
Fix: 1. Check your phone number: Ensure you are entering the correct phone number with the right country code. Double-check for any typos. OR... ⇲
Fix: 1. Check translation settings: Go to Settings > Language & Translation in the BiP app and ensure that auto-translation is enabled for the la... ⇲
Fix: 1. Use multiple groups: If you need to communicate with more people, consider creating multiple groups to accommodate larger numbers, even i... ⇲