fix problems on Qualstar CU [iphone]

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—— Run into issues on Qualstar CU ? Get help pending when official support gets back to you!

Qualstar CU Mobile Banking
Info:
company: Qualstar Credit Union
: https://www.qualstarcu.com/about-us/contact-us
: www.qualstarcu.com
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Payments issue

Inaccurate available and pending balance

Fix: 1. Refresh the app: Pull down on the screen in the app to refresh the account information. This can help update the balances displayed. 2.... ⇲

Error during transfers

Fix: 1. Verify account details: Ensure that you are entering the correct account numbers and details for the transfer. Double-check for any typos... ⇲

Cannot deposit checks

Fix: 1. Ensure proper lighting: When taking a picture of the check, make sure there is adequate lighting and that the check is flat and clearly v... ⇲
 
Crashes issue

Crashes when accessing accounts

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find the Qualstar CU Mobile Banking app, and select 'Offload App'. This will... ⇲
 
Notifications issue

Low balance fee without notification

Fix: 1. Set up alerts: Check if the app has an option to set up balance alerts. Go to the app settings and enable notifications for low balance a... ⇲
 
Security issue

Device verification prompts too often

Fix: 1. Check app settings: Go to the app settings and see if there is an option to adjust the frequency of device verification prompts. 2. Ensu... ⇲
 
Compatibility issue

Qualstar CU does not function after iOS update

Fix: 1. Restart your iPhone: After an iOS update, a restart can help resolve any temporary issues with apps. 2. Reinstall the app: Delete the Qu... ⇲
 
Camera issue

MCR code cannot be read for deposits

Fix: 1. Ensure proper lighting and focus: When taking a picture of the check, ensure that the MCR code is well-lit and in focus. Avoid shadows an... ⇲
 
Support issue

Limited customer support for app issues

Fix: 1. Utilize online resources: Check the Qualstar CU website for FAQs or troubleshooting guides that may address common app issues. 2. Use co... ⇲
 
Features issue

No money transfer feature between accounts

Fix: 1. Check for updates: Ensure that you are using the latest version of the app, as new features may be added in updates. 2. Use external tra... ⇲
 
Installation issue

Qualstar CU requires reinstallation to work

Fix: 1. Clear app cache: Offload the app to clear any corrupted data that may be causing issues. Go to Settings > General > iPhone Storage, find... ⇲
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 what users are saying
Good experience
66.7%

Bad experience
29.2%

Neutral
4.2%

~ from our NLP analysis of 48 combined software ratings.

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Milliman Mobile Benefits

 Private Data Qualstar CU collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics