fix problems on E360 App [iphone]

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—— Run into issues on E360 App? Get help pending when official support gets back to you!

E360 App
Info:
company: Essence Communications Inc
: http://essence.com
: essence.com
Chat with our AI-based E360 App Support
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Bugs issue

lack of stage directions

Fix: Check the event's official website or social media for stage directions, as they may not be included in the app. You can also reach out to e... ⇲

missing performer identification and times

Fix: Look for performer schedules on the event's official website or social media channels, as they may provide more detailed information than th... ⇲

no map for lounges/stages

Fix: If the app does not provide a map, check the event's official website for downloadable maps or printed versions that may be available at the... ⇲

no information on screenings or book signings

Fix: Check the event's official website or social media for announcements regarding screenings or book signings, as this information may not be i... ⇲

E360 App not operational for festival dates

Fix: If the app is not operational during festival dates, ensure you have a stable internet connection. Try restarting the app or your device to... ⇲
 
Updates issue

outdated app and website

Fix: Regularly check the App Store for updates to ensure you have the latest version of the app. If the website is outdated, bookmark the page an... ⇲

E360 App not updated with current information

Fix: Check for updates in the App Store and ensure you have the latest version. If the app is still outdated, refer to the event's official websi... ⇲
 
Registration issue

no confirmation for event registration

Fix: After registering for an event, check your email (including spam/junk folders) for a confirmation message. If you do not receive one, try re... ⇲

problems registering for tickets

Fix: Ensure that all required fields are filled out correctly during registration. If issues persist, try using a different device or browser to... ⇲
 
Uploads issue

delay in schedule uploads

Fix: If the schedule is delayed, check the event's social media for real-time updates, as they may post changes there before updating the app.... ⇲
 
Payments issue

issues with purchasing tickets

Fix: Ensure that your payment information is up to date in the app. If you encounter issues, try clearing the app's cache or reinstalling the app... ⇲
 
Activation issue

trouble activating festival pass

Fix: Double-check that you are following the correct activation steps as outlined in the app or on the event's website. Ensure that your internet... ⇲
 
UI issue

complicated lineup/schedule access

Fix: Familiarize yourself with the app's layout by exploring the menus and options. Look for a 'Schedule' or 'Lineup' tab that may be hidden unde... ⇲
 
Glitches issue

glitchy app performance

Fix: Try closing the app completely and restarting it. If the problem persists, clear the app's cache or reinstall the app to improve performance... ⇲
 
Messages issue

error messages when accessing tickets

Fix: If you receive error messages, try logging out of the app and logging back in. This can refresh your session and resolve temporary issues.... ⇲
 
Crashes issue

E360 App crashes on opening

Fix: If the app crashes, try restarting your device and then opening the app again. If it still crashes, consider uninstalling and reinstalling t... ⇲
 
Screen issue

black screen when opening app

Fix: If you encounter a black screen, try force-closing the app and reopening it. If the issue persists, restart your device and try again. OR... ⇲
 
Spam issue

forced registration for spam

Fix: If you feel that registration is forced, check the app's privacy policy to understand how your information will be used. You can also look f... ⇲
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 what users are saying
Good experience
67.3%

Bad experience
25.0%

Neutral
7.7%

~ from our NLP analysis of 196 combined software ratings.

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 Private Data E360 App collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics