fix problems on SharePlus [iphone]

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—— Run into issues on SharePlus ? Get help pending when official support gets back to you!

SharePlus for Office 365
Info:
company: Infragistics Business Solutions, Inc.
: http://mobility.infragistics.com/shareplus
: mobility.infragistics.com
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Support issue

Limited support for long column names

Fix: To work around the limitation of long column names, consider renaming the columns in your source document or database to shorter names that... ⇲

Attachment support needs improvement

Fix: To improve attachment support, ensure that you are using the latest version of SharePlus. If you are, try re-uploading the attachments in sm... ⇲

Customer support response times are slow

Fix: While waiting for customer support, utilize the app's help section or user manual for troubleshooting tips. Often, common issues are address... ⇲
 
Freezing issue

SharePlus freezes during uploads

Fix: If the app freezes during uploads, first ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the... ⇲
 
Bugs issue

In-app editor does not preserve comments

Fix: To ensure comments are preserved, try using the 'Save As' feature instead of just saving the document. This can sometimes help retain all el... ⇲
 
UI issue

HTML fields display tags instead of data

Fix: To resolve the issue of HTML fields displaying tags, check if there is an option in the app settings to toggle between HTML view and a more... ⇲

Survey questions do not display fully

Fix: If survey questions are not displaying fully, check the app's display settings. Go to Settings > Display and adjust the text size or zoom se... ⇲
 
Compatibility issue

Lack of built-in Visio reader

Fix: As a workaround for the lack of a built-in Visio reader, consider using a third-party app that supports Visio files. Download a compatible a... ⇲

Known iOS issues affect app visibility

Fix: To mitigate visibility issues, ensure that your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update and... ⇲

Integration with certain Office 365 subscriptions is problematic

Fix: To troubleshoot integration issues, verify that your Office 365 subscription is active and that you have the necessary permissions to access... ⇲
 
Updates issue

Some features are missing or require updates

Fix: To check for missing features, ensure that you are using the latest version of SharePlus. Go to the App Store and check for updates. If an u... ⇲
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 what users are saying
Good experience
57.7%

Bad experience
34.6%

Neutral
7.7%

~ from our NLP analysis of 26 combined software ratings.

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 Private Data SharePlus collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. SharePlus Pro: $17.99 With the subscription we are including a new cloud service to share configuration settings on all your devices. Subscription will also unlock premium features on the app.