fix problems on LolaFlora [iphone]

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—— Run into issues on LolaFlora? Get help pending when official support gets back to you!

LolaFlora - Flower Delivery
Info:
company: Lolaflora BV
: https://www.lolaflora.com.mx/en-mx/contact-us
Chat with our AI-based LolaFlora Support
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Support issue

Poor customer service response

Fix: Utilize the in-app chat feature if available, as this may provide quicker responses than email. Be clear and concise in your queries to faci... ⇲

Limited contact options for support

Fix: Check the app for any FAQs or help sections that may provide answers to common issues, reducing the need for direct contact. OR If you ne... ⇲

Lack of real-time customer support

Fix: Utilize the in-app chat feature during peak hours when support may be more available, as this can provide quicker responses than email. OR... ⇲
 
Payments issue

No option for currency conversion

Fix: Use a currency conversion app or website to manually convert prices before making a purchase. This will help you understand the cost in your... ⇲

Inability to remove saved payment methods

Fix: Go to the app settings and look for the 'Payment Methods' section. If there is an option to edit or delete, follow the prompts to remove the... ⇲
 
Freezing issue

LolaFlora freezes during transactions

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for LolaFlora, and tap 'Update' if available. Also, resta... ⇲
 
Bugs issue

Incorrect order fulfillment

Fix: Double-check your order details before finalizing the purchase to ensure everything is correct. If you receive the wrong item, take photos a... ⇲
 
Loading issue

Delayed order processing

Fix: Check the app for any notifications regarding your order status. If there are delays, they may be communicated through the app or via email.... ⇲
 
Ads issue

Misleading product images

Fix: When selecting flowers, read the product descriptions carefully to understand what is included in the order, as images may not always repres... ⇲
 
Updates issue

Cancellation of orders due to stock issues

Fix: Before placing an order, check if the items are marked as 'in stock' and consider selecting alternatives that are more likely to be availabl... ⇲

Inaccurate delivery status updates

Fix: Regularly refresh the app to check for the latest updates on your order status, as the app may not automatically update in real-time. OR... ⇲
 
UI issue

No option to add multiple items to cart

Fix: If the app does not allow adding multiple items, consider placing separate orders for each item you wish to purchase. OR Check if there i... ⇲
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 what users are saying
Good experience
90.7%

Bad experience
7.7%

Neutral
1.6%

~ from our NLP analysis of 1,875 combined software ratings.

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 Private Data LolaFlora collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics