fix problems on RxSS [iphone]

—— Run into issues on RxSS? Get help pending when official support gets back to you!

RxSS: Rx Savings Solutions

Info:

company: Rx Savings, LLC.

: https://rxss.com/contact/

: rxsavingssolutions.com

Chat with our AI-based RxSS Support

🛠️ Common RxSS Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

User log in is blocked

Fix: 1. Check your internet connection: Ensure that your iPhone is connected to a stable Wi-Fi or cellular network. If the connection is weak, tr... ⇲

RxSS does not turn on

Fix: 1. Force close the app: Swipe up from the bottom of the screen (or double-click the home button on older iPhones) to view all open apps. Swi... ⇲

Cannot log in through the app

Fix: 1. Verify your credentials: Double-check that you are entering the correct username and password. Ensure that Caps Lock is not on and that t... ⇲

Account issue

Cannot activate a new account

Fix: 1. Ensure you have a valid activation link: Check your email for the activation link and ensure it hasn’t expired. If it has, request a new... ⇲

Network issue

RxSS does not connect with BCBS site on iPhone

Fix: 1. Check your internet connection: Ensure that your iPhone is connected to a reliable Wi-Fi or cellular network. 2. Update the app: Go to th... ⇲

Compatibility issue

Known issue with iPhone compatibility

Fix: 1. Check for updates: Ensure that both your iPhone and the Rx Savings Solutions app are updated to the latest versions. Go to Settings > Gen... ⇲