fix problems on Transact [iphone]

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Transact Mobile Ordering
Info:
company: Transact Campus Inc
: https://transactcampus.com/contact-us
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Bugs issue

Inaccurate wait time estimates

Fix: Keep track of your order history to identify patterns in wait times. If you notice consistent discrepancies, adjust your expectations based... ⇲

Inaccurate nutritional information

Fix: Cross-reference the nutritional information provided in the app with the restaurant's official website or other reliable sources to verify a... ⇲

Blank page issue for some users

Fix: Clear the app's cache by going to your iPhone settings, finding the app, and selecting 'Clear Cache' if available. This can help resolve dis... ⇲

Inconsistent menu options between app and restaurant

Fix: Always check the restaurant's official website or call them directly to confirm menu items before placing an order through the app. OR If... ⇲
 
Customization issue

Inability to add multiple toppings

Fix: Check if there is a 'special instructions' field during the ordering process where you can specify additional toppings. This may allow you t... ⇲

Inability to remove ingredients

Fix: Look for a 'special instructions' section where you can request the removal of specific ingredients. Clearly state your preferences to ensur... ⇲
 
Crashes issue

Transact crashes when switching meal times

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs and improve stability. Go to the App Store, search for the... ⇲
 
Network issue

Orders sometimes do not go through

Fix: Double-check your internet connection before placing an order. A weak connection can cause orders to fail. Switch to Wi-Fi if possible or mo... ⇲
 
Support issue

Poor customer support

Fix: Utilize any in-app support features, such as FAQs or chat support, to find answers to common issues. This can sometimes provide quicker reso... ⇲
 
Settings issue

Missing allergen filtering options

Fix: Use the 'special instructions' field to communicate any allergen concerns directly to the restaurant when placing your order. OR Consider... ⇲

Default settings waste dining dollars

Fix: Review the app settings to see if there are options to change default selections or preferences that align better with your dining habits.... ⇲
 
UI issue

Map disappears after placing an order

Fix: Try refreshing the app or navigating back to the map section after placing your order to see if it reappears. This can sometimes resolve dis... ⇲

Rewards feature unclear

Fix: Explore the app thoroughly, especially the rewards section, to understand how the rewards system works. Look for any tutorials or FAQs withi... ⇲
 
Notifications issue

Notifications sometimes do not come through

Fix: Check your phone's notification settings to ensure that notifications for the app are enabled. Go to Settings > Notifications > [App Name] a... ⇲
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 what users are saying
Good experience
95.4%

Neutral
3.0%

Bad experience
1.6%

~ from our NLP analysis of 43,717 combined software ratings.

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 Private Data Transact collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics