fix problems on Dôvera [iphone]

—— Run into issues on Dôvera? Get help pending when official support gets back to you!

Dôvera

Info:

company: DÔVERA zdravotná poisťovňa, a. s.

: https://www.dovera.sk/poistenec/potrebujem-poradit/kontakt/kontaktovat-doveru

: www.dovera.sk

Chat with our AI-based Dôvera Support

🛠️ Common Dôvera Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Dôvera does not function correctly at all times

Fix: 1. Restart the App: Close the Dôvera app completely by swiping it away from the app switcher. Then, reopen the app to see if the issue persi... ⇲

Login fails after long inactivity

Fix: 1. Enable Background App Refresh: Go to Settings > General > Background App Refresh and ensure it is enabled for Dôvera. This can help keep... ⇲

Requires re-login after error

Fix: 1. Update the App: Ensure you are using the latest version of Dôvera, as updates often fix bugs that cause errors. 2. Clear App Data: Go to... ⇲

UI issue

Pending documents remain visible despite completion

Fix: 1. Refresh the App: Pull down on the screen in the Dôvera app to refresh the document list. This can help update the status of your document... ⇲

Syncing issue

Delayed updates on processed benefits

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection, as delays in updates can be caused by connectivity issues. 2. R... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

86.7%

Bad experience

6.7%

Neutral

6.7%

~ from our NLP analysis of 45 combined software ratings.

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Private Data Dôvera collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics