fix problems on HDHomeRun [iphone]

​

—— Run into issues on HDHomeRun? Get help pending when official support gets back to you!

HDHomeRun
Info:
company: SiliconDust USA, Inc.
: www.silicondust.com
Chat with our AI-based HDHomeRun Support
   Hello! How can I assist you?  

characters left:
 
Crashes issue

Requires force close to restart streaming

Fix: Instead of force closing the app, try pausing the stream for a few seconds before resuming. This can sometimes reset the stream without need... ⇲
 
Slow issue

Lag when changing channels

Fix: Check your network connection. Ensure that your Wi-Fi signal is strong and stable. You can do this by moving closer to your router or using... ⇲
 
Video issue

Video playback stops with audio only

Fix: Try restarting the app. If the issue persists, restart your device to clear any temporary glitches that may be affecting playback. OR Che... ⇲
 
Audio issue

Lip-sync issues

Fix: Adjust the audio delay settings in the app if available. Some apps have options to sync audio and video playback. OR Try switching the au... ⇲

Audio only comes through as stereo

Fix: Check the audio settings in the app to see if there are options to change the audio output format. If available, switch to a higher quality... ⇲

Audio issues with HomePod

Fix: Ensure that your HomePod is updated to the latest software version. You can check this in the Home app on your iPhone. OR Try disconnecti... ⇲
 
Freezing issue

HDHomeRun hangs on splash screen

Fix: Force close the app and restart it. If it continues to hang, try restarting your device to clear any temporary issues. OR Check your inte... ⇲

HDHomeRun freezes and requires restart

Fix: Make sure your device has enough storage space available. Go to Settings > General > iPhone Storage and check for available space. If storag... ⇲
 
Notifications issue

No firmware update notifications on Apple TV

Fix: Manually check for firmware updates by going to the HDHomeRun app settings. Look for an option related to firmware or software updates. OR... ⇲
 
Settings issue

Cannot disable non-working channels

Fix: Check the app settings for an option to manage channels. Some apps allow you to hide or disable channels that are not working. OR If the... ⇲

Cannot manually enter IP address for tuner

Fix: Check the app settings for any options related to network or tuner configuration. If available, look for a manual entry option. OR If the... ⇲
 
Customization issue

No favorites list feature

Fix: Create a manual list of your favorite channels outside the app, such as in a notes app, to keep track of them easily. OR Check if there a... ⇲

No grid schedule available

Fix: Use a third-party TV guide app that can integrate with HDHomeRun to provide a grid schedule view. OR Check the HDHomeRun website for any... ⇲

HDHomeRun lacks program guide

Fix: Use a third-party program guide app that can integrate with HDHomeRun to provide a program guide feature. OR Check the HDHomeRun website... ⇲
 
UI issue

HDHomeRun does not resize for iOS multitasking

Fix: Try using the app in full-screen mode instead of multitasking if resizing is an issue. This can help improve usability. OR Check for any... ⇲

No picture-in-picture support

Fix: Check if your device supports picture-in-picture mode and ensure that it is enabled in the device settings. If the app does not support it,... ⇲
 
Network issue

Intermittent connectivity issues

Fix: Ensure your network is stable. Restart your router and check for any interference from other devices that may be affecting your Wi-Fi signal... ⇲

Requires airplane mode toggle to find tuner

Fix: Try resetting your network settings. Go to Settings > General > Reset > Reset Network Settings. This can help resolve connectivity issues.... ⇲
 
Loading issue

HDHomeRun fails to load when open in background

Fix: Try closing other background apps to free up resources on your device, which may help the HDHomeRun app load properly. OR Check for any u... ⇲
 
Compatibility issue

HDHomeRun does not support recording on Apple TV

Fix: Consider using a different device that supports recording features, such as a smartphone or tablet, to access the HDHomeRun app. OR Check... ⇲

HDHomeRun does not work well with newer iOS versions

Fix: Check for updates to the HDHomeRun app that may improve compatibility with the latest iOS version. Go to the App Store and check for updates... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
47.4%

Good experience
31.6%

Neutral
21.1%

~ from our NLP analysis of 19 combined software ratings.