fix problems on Song Stats [iphone]

—— Run into issues on Song Stats ? Get help pending when official support gets back to you!

Song Stats for Apple Music

Info:

company: Peaceful Pencil Ltd., The

: http://www.thepeacefulpencil.com

Chat with our AI-based Song Stats Support

🛠️ Common Song Stats Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Skips are counted incorrectly

Fix: Check the app settings to ensure that the skip count feature is enabled. If it is, try toggling it off and then back on to reset the feature... ⇲

All time plays do not match real plays

Fix: Verify that the app is connected to your Apple Music account properly. Go to the app settings and re-authenticate your account to ensure it... ⇲

Updates issue

Song Stats hasn't been updated in months

Fix: Check the App Store for any available updates. Sometimes, updates may not automatically download, so manually check and install any updates... ⇲

Loss of trend data after updates

Fix: Before updating the app, take screenshots of your trend data or export it if the app allows. This way, you can keep a record of your data.... ⇲

Bugs issue

Inaccurate 'last ____ days' metrics

Fix: Ensure that the date range settings in the app are correctly configured. Sometimes, the app may default to a different time frame than expec... ⇲

Collaboration songs count as separate artists

Fix: Look for a setting in the app that allows you to merge or group artists. This may help in consolidating collaboration songs under a single a... ⇲

Tracks not counted accurately

Fix: Ensure that the app has permission to access your Apple Music library. Go to your iPhone settings, find the app, and check the permissions.... ⇲

Customization issue

No option to track data by device

Fix: Check the app settings for any device tracking options. If none are available, consider keeping a manual log of plays on different devices f... ⇲

Widgets not available despite premium purchase

Fix: Ensure that you have the latest version of the app installed, as widget features may be included in recent updates. Check the App Store for... ⇲

Missing features for filtering by year

Fix: Check the app's settings or features list to see if there is a filtering option that may be hidden or not immediately visible. OR As a wo... ⇲

Inability to sort albums by play count

Fix: Check if there is a sorting option in the app settings. If not, consider manually tracking your play counts in a separate document or spread... ⇲

Syncing issue

Data resets periodically

Fix: Check if there are any settings related to data retention or reset frequency in the app. Adjust these settings if possible to prevent data l... ⇲

Song Stats statistics not updating correctly

Fix: Check your internet connection to ensure that the app can sync data properly. A weak connection can lead to outdated statistics. OR Force... ⇲

Missing songs from library

Fix: Ensure that your Apple Music library is fully synced. Go to your iPhone settings, select Music, and toggle 'Sync Library' on and off. OR... ⇲

Settings issue

Inability to delete songs from history

Fix: Look for an option in the app settings that allows you to manage your history. If there is no direct option, consider clearing your app data... ⇲

Support issue