fix problems on Sentinel (FSA HRA HSA) [iphone]

—— Run into issues on Sentinel (FSA HRA HSA)? Get help pending when official support gets back to you!

Sentinel (FSA HRA HSA)

Info:

company: Sentinel Benefits Group

: https://www.sentinelgroup.com

Chat with our AI-based Sentinel (FSA HRA HSA) Support

🛠️ Common Sentinel (FSA HRA HSA) Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot upload PDF files in the app

Fix: Check if the app has a specific file size limit for uploads. If your PDF exceeds this limit, try compressing the PDF file using an online PD... ⇲

Blocking policy causes unnecessary out-of-pocket expenses

Fix: Review your policy details within the app to understand what is covered and what is not. If you find discrepancies, document them and consid... ⇲

Slow issue

Claims processing can be slow and confusing

Fix: To expedite claims processing, ensure that all required documentation is submitted correctly. Double-check that you have included all necess... ⇲

Bugs issue

Sentinel (FSA HRA HSA) sometimes fails to recognize bills

Fix: Make sure that the bills you are trying to upload are clear and legible. If the app uses OCR (Optical Character Recognition), blurry or poor... ⇲

Finicky about receipt types

Fix: Familiarize yourself with the types of receipts that are accepted by the app. This information is often found in the app's help section or u... ⇲

Sentinel (FSA HRA HSA) is buggy

Fix: Ensure that you are using the latest version of the app. Check the App Store for updates and install any available updates to fix bugs and i... ⇲

Support issue

Customer service is often unhelpful or rude

Fix: When contacting customer service, prepare a list of specific questions or issues you want to address. This can help you stay focused and may... ⇲

UI issue

Requires redundant information entry

Fix: Look for a settings option in the app that allows you to save frequently used information, such as personal details or payment methods, to r... ⇲

Difficult to record recurring expenses

Fix: Check if the app has a feature for recurring expenses. If it does, use this feature to set up your recurring expenses, which can save time a... ⇲

Login issues despite correct credentials

Fix: Double-check that you are entering your credentials correctly, including case sensitivity and any special characters. If you are using a pas... ⇲