fix problems on EGG Genius [iphone]

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—— Run into issues on EGG Genius? Get help pending when official support gets back to you!

EGG Genius
Info:
company: The Big Green Egg, Inc.
: https://biggreenegg.com/product/egg-genius/
: biggreenegg.com
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UI issue

Unintuitive app navigation

Fix: Take some time to explore the app's features and settings. Familiarize yourself with the layout and available options to improve your naviga... ⇲

Overall poor user experience

Fix: Take time to explore all features of the app and familiarize yourself with its layout, which may improve your overall experience. OR Cons... ⇲
 
Login issue

Login credentials not saved

Fix: Check your iPhone's settings to ensure that the EGG Genius app has permission to save passwords. Go to Settings > EGG Genius and enable any... ⇲
 
Crashes issue

EGG Genius crashes and lockups

Fix: Make sure your iPhone's operating system is up to date. Go to Settings > General > Software Update to check for updates. OR Clear the app... ⇲
 
Network issue

Poor cloud connectivity

Fix: Check your internet connection. Ensure that you have a stable Wi-Fi or cellular connection before using the app. OR Try logging out of th... ⇲

Device fails to reconnect automatically

Fix: Ensure that Bluetooth is enabled on your iPhone and that the EGG Genius app is allowed to run in the background. Go to Settings > EGG Genius... ⇲
 
Settings issue

No manual fan control

Fix: Check the app settings to see if there is an option to enable manual fan control. If not, consider using the default settings for optimal pe... ⇲

Inability to reset cook timer easily

Fix: Look for a reset button or option within the timer settings in the app. This may be located in the cooking stage settings. OR If the app... ⇲

No offline mode button

Fix: Check the app settings to see if there is an option to enable offline mode or download content for offline use. OR As a workaround, plan... ⇲
 
Customization issue

Lack of customization for cooking stages

Fix: Explore the app settings to see if there are any options for customizing cooking stages. If not, consider using preset options that closely... ⇲
 
Uploads issue

No option to add photos to notes

Fix: Check if there is an update available for the app that may include this feature. Go to the App Store and see if an update is listed. OR A... ⇲
 
Updates issue

EGG Genius has not been updated recently

Fix: Check the App Store for any available updates for the EGG Genius app. Keeping the app updated can resolve many issues. OR If no updates a... ⇲

Frequent app updates causing issues

Fix: If updates are causing problems, consider disabling automatic updates in the App Store settings and manually updating when necessary. OR... ⇲
 
Performance issue

Limited functionality during peak usage

Fix: Try using the app during off-peak hours to see if performance improves. This can help avoid server overloads. OR Close other apps running... ⇲
 
Account issue

Requires account creation to use

Fix: If you are uncomfortable with account creation, check if there is a guest mode or limited functionality available without an account. OR... ⇲
 
Compatibility issue

Difficulties in pairing in local mode

Fix: Ensure that your iPhone's Bluetooth is turned on and that you are following the correct pairing procedure as outlined in the user manual.... ⇲
 
Syncing issue

Inconsistent real-time value updates

Fix: Ensure that your internet connection is stable, as poor connectivity can affect real-time updates. OR Try restarting the app to refresh t... ⇲
 
Support issue

Poor customer support response times

Fix: Utilize online forums or community groups where other users may share solutions and tips for common issues. OR Check the app's FAQ sectio... ⇲
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 what users are saying
Good experience
91.8%

Bad experience
6.1%

Neutral
2.1%

~ from our NLP analysis of 2,252 combined software ratings.

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 Private Data EGG Genius collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.