fix problems on Certify [iphone]

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Certify Mobile
Info:
company: Emburse, Inc.
: https://help.certify.com
: www.certify.com
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UI issue

Receipt submission process is cumbersome

Fix: Create a checklist of required information before submitting receipts to streamline the process. This can help you ensure that you have all... ⇲

Certify redirects to browser for reports

Fix: Check if there is an option in the app settings to view reports within the app instead of the browser. This may improve your experience. O... ⇲

Navigation is not intuitive

Fix: Take some time to explore the app's layout and features. Familiarizing yourself with the navigation can help you become more comfortable usi... ⇲

Tedious mileage entry process

Fix: Use a mileage tracking app that integrates with Certify Mobile to simplify the process. Many apps can automatically track your mileage based... ⇲
 
Syncing issue

Sync functionality fails over time

Fix: Regularly check your internet connection and ensure that the app has permission to use mobile data or Wi-Fi for syncing. You can do this in... ⇲

Old receipts may auto-import incorrectly

Fix: Regularly review and delete any old receipts that are no longer needed to prevent confusion and ensure that only current receipts are being... ⇲
 
Compatibility issue

Mobile app lacks full capabilities of desktop

Fix: Familiarize yourself with the features available on the mobile app and prioritize using those that are most critical for your needs. OR U... ⇲
 
Slow issue

Slow app performance

Fix: Clear the app cache if the option is available in the settings. This can help improve performance by freeing up space. OR Close other app... ⇲
 
Uploads issue

Inability to upload existing photos easily

Fix: Use the 'Upload' feature in the app to select photos from your camera roll. Ensure that the app has permission to access your photos in the... ⇲
 
Notifications issue

Daily reminders for approvals are lacking

Fix: Set up calendar reminders on your iPhone to prompt you to check for approvals daily. Use the built-in Calendar app to create recurring event... ⇲
 
Support issue

Customer service response is slow

Fix: Utilize the app's FAQ or help section for common issues, which may provide quicker solutions than waiting for customer service. OR Check... ⇲
 
Crashes issue

Certify crashes or fails to save receipts

Fix: Ensure that your iPhone is updated to the latest iOS version, as compatibility issues can cause crashes. Go to Settings > General > Software... ⇲
 
Customization issue

Limited customization options for expense tracking

Fix: Utilize any available categories or tags within the app to better organize your expenses according to your needs. OR Keep a separate spre... ⇲
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 what users are saying
Good experience
91.6%

Bad experience
4.9%

Neutral
3.5%

~ from our NLP analysis of 12,600 combined software ratings.

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 Private Data Certify collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content