—— Run into issues on Brilliant Plus? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Close the app completely: Double-click the Home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test your speed using a speed test app. If... ⇲
Fix: 1. Update the app: Go to the App Store, tap on your profile icon, and check for updates for Brilliant Plus. Keeping the app updated can fix... ⇲
Fix: 1. Download content for offline use: If the app allows, look for options to download videos or materials for offline access. This is usually... ⇲
Fix: 1. Utilize in-app help resources: Check if the app has a help or FAQ section that can provide answers to common issues. This can often be fo... ⇲
Fix: 1. Check notification settings: Go to Settings > Notifications > Brilliant Plus and ensure that notifications are enabled. Adjust the settin... ⇲
Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. Look for a tutorial or hel... ⇲
Fix: 1. Explore settings: Go to the app settings to see if there are any hidden customization options that you may have missed. Sometimes, option... ⇲
Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and turn it off for Brilliant Plus to reduce battery usage.... ⇲
Fix: 1. Check system requirements: Ensure your device meets the minimum requirements for running Brilliant Plus. This information can usually be... ⇲