fix problems on SMARTank [iphone]

—— Run into issues on SMARTank? Get help pending when official support gets back to you!

SMARTank

Info:

company: Skybitz

: http://www.skybitz.com/tankmonitoring

: www.skybitz.com

Chat with our AI-based SMARTank Support

🛠️ Common SMARTank Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

SMARTank reports time based on GMT, causing a 5-hour discrepancy from Eastern Time

Fix: Check the app settings for time zone options. Navigate to the settings menu within the app and look for a 'Time Zone' or 'Date & Time' secti... ⇲

Search function for changing organization is not working

Fix: Try restarting the app. Close the app completely and then reopen it. This can sometimes resolve temporary glitches. If that doesn't work, ch... ⇲

Compatibility issue

Mobile app is inferior to the web portal

Fix: Utilize the web portal for tasks that are cumbersome on the mobile app. If you need to perform complex functions, consider accessing the web... ⇲

UI issue

Visual tank usage not displayed

Fix: Check the app settings to ensure that visual tank usage is enabled. Look for a section related to display settings or tank visualization opt... ⇲

Gallons remaining number not displayed

Fix: Navigate to the settings or preferences section of the app to see if there is an option to display gallons remaining. Ensure that this featu... ⇲

List section only shows one tank

Fix: Check if there are any filters applied in the list section that may be limiting the view to only one tank. Look for filter options and reset... ⇲

Difficulty in reporting tank levels in the list section

Fix: Ensure you are following the correct procedure for reporting tank levels. Refer to any user guides or help sections within the app for step-... ⇲

Crashes issue

SMARTank no longer functions despite troubleshooting

Fix: Perform a hard reset of your iPhone. Press and hold the power button and the volume down button simultaneously until the Apple logo appears.... ⇲

Updates issue

Latest update deleted user tanks

Fix: Check if the tanks are still listed under a different section or category within the app. Sometimes updates reorganize data, and your tanks... ⇲

Error message on login page

Fix: Double-check your login credentials. Ensure that you are entering the correct username and password. If you have forgotten your password, us... ⇲

Support issue

Help ticket resolution is inadequate

Fix: Document your issues clearly and provide detailed information when submitting help tickets. Include screenshots if possible, as this can hel... ⇲