fix problems on Wiser [iphone]

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—— Run into issues on Wiser? Get help pending when official support gets back to you!

Wiser - 15Mins Book Summaries
Info:
company: HUBX
: https://wiserapp.co/
: wiserapp.co
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Payments issue

difficulties in canceling subscription

Fix: 1. Open Settings on your iPhone and tap on your name at the top. 2. Tap on 'Subscriptions' and find Wiser in the list. 3. Tap on Wiser and... ⇲
 
Support issue

lack of customer support

Fix: 1. Use In-App Support: Check if there’s a help or support section within the app. Often, apps have FAQs or chat support options. 2. Check O... ⇲

slow customer service response

Fix: 1. Use In-App Support: If available, use the in-app support feature for potentially faster responses. 2. Check FAQs: Look for answers in th... ⇲
 
Bugs issue

limited book options after initial use

Fix: 1. Explore Categories: Navigate through different categories or genres within the app to find more books. Sometimes, books are categorized i... ⇲

Wiser plays same book repeatedly

Fix: 1. Check Playlists: Ensure that you are not stuck in a playlist that only contains one book. Go to your library and create a new playlist wi... ⇲

books do not resume from last position

Fix: 1. Check Settings: Look for any settings related to playback or resume options within the app. Ensure that the 'Resume Playback' feature is... ⇲

inaccurate book completion status

Fix: 1. Manually Track Progress: Keep a personal log of your reading progress if the app's tracking is unreliable. 2. Reinstall the App: Uninsta... ⇲

poor quality of free book summaries

Fix: 1. Explore Paid Options: If the free summaries are not satisfactory, consider subscribing to access higher-quality content. 2. Look for Alt... ⇲

limited access to purchased content

Fix: 1. Check Your Account: Ensure you are logged into the correct account that purchased the content. 2. Restore Purchases: Go to the app setti... ⇲
 
Freezing issue

Wiser freezes

Fix: 1. Force Close the App: As mentioned earlier, double-click the Home button (or swipe up) and swipe up on Wiser to close it. Reopen the app.... ⇲
 
Ads issue

misleading promotional content

Fix: 1. Read Reviews: Before subscribing, read user reviews to get a better understanding of what to expect from the app. 2. Research Alternativ... ⇲
 
UI issue

issues with highlighting text

Fix: 1. Restart the App: Close and reopen the app to see if the highlighting feature works after a reset. 2. Check for Updates: Ensure the app i... ⇲
 
Crashes issue

Wiser kicks users out unexpectedly

Fix: 1. Update the App: Ensure you are using the latest version of the app, as updates often fix stability issues. 2. Free Up Storage: Check you... ⇲
 
Glitches issue

glitches in navigation

Fix: 1. Restart the App: Close and reopen the app to reset any navigation issues. 2. Clear Cache: Go to Settings > General > iPhone Storage, fin... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
94.4%

Neutral
3.5%

Bad experience
2.0%

~ from our NLP analysis of 27,139 combined software ratings.

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 Private Data Wiser collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Other Data

  Cost of Subscriptions
  1. 1 Year Book Summaries Subs.: $89.99 Unlock All Book Summaries for 1 Year
  2. Unlock All Titles for 1 Month: $12.99 Unlock All Book Summaries for 1 Month
  3. 1 Year Book Summaries Subs.: $89.99 Unlock All Book Summaries for 1 Year
  4. 1 Year Book Summaries Subs.: $52.99 Unlock All Book Summaries for 1 Year
  5. Unlock All Titles for 1 Year: $49.99 Unlock All Book Summaries for 1 Year
  6. Unlock All Titles for 3 Months: $29.99 Unlock All Book Summaries for 3 Months
  7. Unlock All Titles for 1 Year: $29.99 Unlock All Book Summaries for 1 Year
  8. Book summary subs. 1 year: $26.49 Unlock all book summaries for 1 Year
  9. Unlock All Titles for 1 Year: $197.99 Unlock All Book Summaries for 1 Year
  10. Unlock All Titles for 1 Year: $49.99 Unlock All Book Summaries for 1 Year