fix problems on The Point [iphone]

—— Run into issues on The Point ? Get help pending when official support gets back to you!

The Point by SHKP

Info:

company: Sun Hung Kai Real Estate Agency Ltd

: http://www.shkp.com/en-us/

Chat with our AI-based The Point Support

🛠️ Common The Point Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Number badge on app icon won't disappear

Fix: 1. Open the app and check if there are any notifications or messages that need to be cleared. Sometimes, unread messages or alerts can cause... ⇲

The Point logs out automatically every day or two

Fix: 1. Check your app settings for any session timeout settings. If available, adjust the timeout duration to a longer period if possible. 2. E... ⇲

Crashes issue

The Point keeps crashing after last update

Fix: 1. Restart your iPhone. This can clear temporary glitches that may be causing the app to crash. 2. Check for any additional updates for the... ⇲

Login process is cumbersome

Fix: 1. Save your login credentials in a password manager or use the built-in password manager in iOS. This can help autofill your login details,... ⇲

Automatic login fails after updates

Fix: 1. After an update, ensure that you re-enter your login credentials. Sometimes, updates can reset saved login information. 2. Check if the... ⇲

Ads issue

Promotions have excessive fine print and restrictions

Fix: 1. Carefully read through the terms and conditions of each promotion before participating. Take notes on key restrictions to avoid confusion... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

58.3%

Bad experience

41.7%

Neutral

0.0%

~ from our NLP analysis of 12 combined software ratings.

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Private Data The Point collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location