fix problems on Etsy Seller [iphone]

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—— Run into issues on Etsy Seller? Get help pending when official support gets back to you!

Etsy Seller: Manage Your Shop
Info:
company: Etsy, Inc.
: https://etsy.com/help
: www.etsy.com
Chat with our AI-based Etsy Seller Support
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Bugs issue

Duplicate orders appear in order log

Fix: 1. Refresh the order log by pulling down on the screen to update it. 2. Check your internet connection to ensure it is stable, as connectivi... ⇲
 
UI issue

Thumbnail photos misaligned

Fix: 1. Check the dimensions of your thumbnail images. Ensure they meet Etsy's recommended size of 570 x 456 pixels. 2. Edit your images using a... ⇲

No expiration date visible for listings

Fix: 1. Regularly review your listings and set reminders for yourself to check their status. 2. Use a calendar app to track when you want to revi... ⇲

Confusing navigation

Fix: 1. Take time to explore the app and familiarize yourself with its layout. 2. Refer to the app's help section for guidance on navigating diff... ⇲
 
Updates issue

Missing features from old app

Fix: 1. Familiarize yourself with the new app layout and features by exploring the app's help section or FAQ. 2. Look for alternative methods to... ⇲
 
Slow issue

Slow loading times for images

Fix: 1. Ensure you have a strong internet connection. Switch to Wi-Fi if possible. 2. Optimize your images before uploading by reducing their fil... ⇲
 
Customization issue

Inability to bulk edit listings

Fix: 1. Use the Etsy website on a desktop for bulk editing, as the app may not support this feature. 2. Create a spreadsheet to manage your listi... ⇲

Limited sorting options for listings

Fix: 1. Use the search function to find specific listings quickly. 2. Organize your listings into sections to make them easier to manage. 3. Regu... ⇲

Inability to rearrange shop listings

Fix: 1. Use the Etsy website on a desktop to rearrange your listings, as the app may not support this feature. 2. Consider creating sections for... ⇲
 
Support issue

Unresponsive customer support

Fix: 1. Use the app's help section to find FAQs and troubleshooting tips that may resolve your issue. 2. Check Etsy's social media channels for u... ⇲
 
Crashes issue

Frequent app crashes

Fix: 1. Ensure your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update. 2. Close other apps running in the b... ⇲
 
Notifications issue

Inconsistent notifications

Fix: 1. Check your notification settings in the app. Go to Settings > Notifications and ensure they are enabled. 2. Ensure your iPhone's Do Not D... ⇲
 
Account issue

Random suspension of shops

Fix: 1. Review Etsy's policies to ensure compliance and avoid potential violations. 2. Keep records of your shop activities and communications to... ⇲

Removal of listings without clear explanation

Fix: 1. Review Etsy's policies to ensure your listings comply with their guidelines. 2. Keep records of your listings and any communications from... ⇲
 
Payments issue

High fees impacting profits

Fix: 1. Review your pricing strategy to ensure it covers fees while remaining competitive. 2. Consider offering promotions or discounts to attrac... ⇲

No option to select specific pay dates

Fix: 1. Review your payment settings in the app to ensure they are set up correctly. 2. Keep track of your sales and plan your finances according... ⇲
 
Uploads issue

Problems uploading photos

Fix: 1. Ensure your images meet Etsy's requirements for size and format. 2. Check your internet connection for stability. 3. Try restarting the a... ⇲
 
Glitches issue

Glitches while messaging customers

Fix: 1. Ensure your app is updated to the latest version. 2. Restart the app to refresh its functionality. 3. If glitches continue, try using the... ⇲
 
Syncing issue

Lack of real-time data updates

Fix: 1. Ensure you have a stable internet connection. 2. Refresh the app regularly by pulling down on the screen. 3. Check for app updates that m... ⇲
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 what users are saying
Good experience
88.2%

Bad experience
10.3%

Neutral
1.5%

~ from our NLP analysis of 27,152 combined software ratings.

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 Private Data Etsy Seller collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics