fix problems on Gratsy [iphone]

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—— Run into issues on Gratsy? Get help pending when official support gets back to you!

Gratsy
Info:
company: Gratsy LLC
: https://www.gratsy.com/contact-us
: www.gratsy.com
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Bugs issue

Boxes claimed before user can access

Fix: 1. Refresh the App: Pull down on the main screen of the app to refresh the content. This can help in loading the latest available boxes. 2.... ⇲
 
Freezing issue

Gratsy freezes during address entry

Fix: 1. Restart the App: Close Gratsy completely and reopen it. This can resolve temporary glitches. 2. Check for Software Updates: Go to Setting... ⇲
 
UI issue

Difficult navigation and small text

Fix: 1. Adjust Text Size: Go to Settings > Display & Brightness > Text Size and adjust the slider to increase text size. This may help in the app... ⇲

No back button or swipe functionality

Fix: 1. Use the Home Button: If you need to go back, use the home button to exit to the main screen and navigate back to where you were. 2. Explo... ⇲

Gratsy appears cheap or poorly designed

Fix: 1. Provide Constructive Feedback: Use any feedback feature in the app to suggest improvements in design and functionality. 2. Explore Altern... ⇲
 
Tracking issue

No tracking information provided

Fix: 1. Check App Settings: Look for any settings related to tracking or notifications within the app. Ensure they are enabled. 2. Use External T... ⇲
 
Availability issue

Inconsistent box availability

Fix: 1. Regularly Check the App: Make it a habit to check the app at different times of the day to see if boxes become available. 2. Set Alerts:... ⇲
 
Engagement issue

Limited user engagement after sign-up

Fix: 1. Explore All Features: Take time to explore all features of the app. Sometimes, engagement can be improved by discovering new functionalit... ⇲
 
Support issue

No response from customer service

Fix: 1. Check FAQs: Look for a Frequently Asked Questions section within the app or on the website. Many common issues are addressed there. 2. Us... ⇲
 
Login issue

Gratsy requires frequent re-login

Fix: 1. Check for App Updates: Ensure you are using the latest version of Gratsy, as updates may fix login issues. 2. Clear App Cache: Go to Sett... ⇲
 
Loading issue

Long wait times for surveys

Fix: 1. Check Survey Availability: Regularly check the app for new surveys, as they may be released at specific times. 2. Participate in Other Ac... ⇲
 
Syncing issue

Lack of synchronization among users

Fix: 1. Refresh the App: Pull down to refresh the app to see if synchronization improves. 2. Check Internet Connection: Ensure you have a stable... ⇲
 
Eligibility issue

Unclear eligibility for boxes

Fix: 1. Review Eligibility Criteria: Look for any eligibility criteria listed in the app or on the website. This information is often found in th... ⇲
 
Communication issue

Limited communication from the app

Fix: 1. Check Notification Settings: Ensure that notifications from the app are enabled in your iPhone settings to receive updates. 2. Engage wit... ⇲
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 what users are saying
Good experience
88.6%

Bad experience
8.6%

Neutral
2.7%

~ from our NLP analysis of 2,430 combined software ratings.

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 Private Data Gratsy collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Contact Info
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics
    • Other Data