fix problems on Oman Air [iphone]

​

—— Run into issues on Oman Air? Get help pending when official support gets back to you!

Oman Air
Info:
company: Oman Air SAOC
: http://www.omanair.com/
Chat with our AI-based Oman Air Support
   Hello! How can I assist you?  

characters left:
 
Bugs issue

Unable to add booked flights

Fix: 1. Ensure you are logged into your account. If not, log in and try again. 2. Check if the app is updated to the latest version. 3. Try loggi... ⇲

Inability to manage bookings

Fix: 1. Ensure you are logged into your account. 2. Check if the app is updated to the latest version. 3. Try logging out and back in to refresh... ⇲

Inconsistent mileage tracking

Fix: 1. Ensure your account is correctly set up to track mileage. Check your profile settings in the app. 2. Log out and back in to refresh your... ⇲

High transit times

Fix: 1. Check for alternative routes or flights that may have shorter transit times. 2. Use the Oman Air website to compare different flight opti... ⇲

Errors during check-in

Fix: 1. Ensure you are connected to a stable internet connection during the check-in process. 2. Restart the app and try checking in again. 3. Cl... ⇲
 
Payments issue

Payment processing issues

Fix: 1. Verify that your payment method is valid and has sufficient funds. 2. Ensure that your internet connection is stable during the payment p... ⇲
 
Slow issue

Slow performance

Fix: 1. Close any background apps that may be consuming resources. Double-click the home button (or swipe up from the bottom on newer iPhones) an... ⇲
 
UI issue

Poor user interface design

Fix: 1. Familiarize yourself with the app's layout by exploring all menus and options. 2. Use the search function if available to quickly find fe... ⇲

Keyboard obstructs navigation

Fix: 1. Try rotating your device to landscape mode to see if the keyboard moves out of the way. 2. Tap outside the keyboard area to dismiss it wh... ⇲

Inability to select child age correctly

Fix: 1. Ensure you are selecting the correct options in the booking process. Double-check the age categories available. 2. If the app does not al... ⇲

Complicated menu navigation

Fix: 1. Take time to explore the app and familiarize yourself with its layout. 2. Use the search function if available to quickly find features.... ⇲
 
Login issue

Login issues

Fix: 1. Ensure you are entering the correct username and password. If you forgot your password, use the 'Forgot Password' option to reset it. 2.... ⇲
 
Updates issue

Missing previous bookings after update

Fix: 1. Log out of the app and log back in to refresh your account data. 2. Check if the app is updated to the latest version. 3. If the bookings... ⇲
 
Support issue

No refund support

Fix: 1. Review the app's terms and conditions regarding refunds to understand the policy. 2. If you need to request a refund, use the Oman Air we... ⇲
 
Loading issue

Pages fail to load

Fix: 1. Check your internet connection to ensure it is stable. 2. Restart the app and try loading the pages again. 3. Clear the app's cache by of... ⇲
 
Freezing issue

Frequent app freezing

Fix: 1. Ensure your iPhone is running the latest version of iOS. 2. Close any background apps that may be consuming resources. 3. Restart your iP... ⇲
 
Customization issue

Limited features for frequent flyers

Fix: 1. Check if there are any updates available for the app that may include new features. 2. Use the Oman Air website to access additional feat... ⇲
 
Compatibility issue

No iPad compatible version

Fix: 1. Use the Oman Air website on your iPad for a full-featured experience. 2. If you have an iPhone, you can use the iPhone app on your iPad,... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
70.6%

Good experience
23.5%

Neutral
5.9%

~ from our NLP analysis of 17 combined software ratings.

 Switch to these Alternatives:
SalamAir
Gulf Air
Masarrah App - Oman Chalets
Air Arabia
Kuwait Airways
Oman Taxi: Tasleem Taxi
Etihad Airways
Jazeera Airways
SriLankan Airlines
RTA Smart Drive

 Private Data Oman Air collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics