fix problems on 平安口袋银行-更懂您的智能银行 [iphone]

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平安口袋银行-更懂您的智能银行
Info:
company: 中国平安
: http://www.pingan.com
: www.pingan.com
Chat with our AI-based 平安口袋银行-更懂您的智能银行 Support
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Loading issue

Picture verification doesn't load

Fix: 1. Check for app updates: Go to the App Store, search for the app, and see if there are any updates available. Updating the app can fix bugs... ⇲

Frequent system busy messages for verification

Fix: 1. Try again later: Busy messages often indicate server overload. Wait a few minutes and try the verification process again. 2. Check inter... ⇲
 
Slow issue

Slow loading of front page

Fix: 1. Check your internet connection: Ensure you have a strong and stable connection. Switch networks if necessary. 2. Clear app cache: Go to... ⇲
 
Updates issue

平安口袋银行-更懂您的智能银行 requires update to open

Fix: 1. Enable automatic updates: Go to 'Settings' > 'App Store' and enable 'App Updates' to ensure the app updates automatically in the future.... ⇲
 
Performance issue

Poor performance

Fix: 1. Clear app cache: Offload or delete the app to clear any accumulated data that may be slowing it down. 2. Restart your device: This can h... ⇲
 
Storage issue

Bloatware consuming phone space

Fix: 1. Offload unused apps: Go to 'Settings' > 'General' > 'iPhone Storage' and select 'Offload App' for apps you rarely use. This will free up... ⇲
 
Downloads issue

Unnecessary download requirement

Fix: 1. Check app settings: Look for options within the app to disable unnecessary downloads or features that you do not use. 2. Clear app cache... ⇲
 
Privacy issue

Invasive privacy with face recognition

Fix: 1. Disable Face ID: Go to 'Settings' > 'Face ID & Passcode' and turn off Face ID for the app. Use a password instead. 2. Review privacy set... ⇲
 
Support issue

No response for card activation appointment

Fix: 1. Check for app updates: Ensure the app is updated to the latest version, as updates may fix bugs related to card activation. 2. Restart t... ⇲
 
Ads issue

Irrelevant loan information dominating financial page

Fix: 1. Check app settings: Look for options to customize your financial dashboard or hide loan information if available. 2. Provide feedback wi... ⇲
 
Security issue

Excessive use of verification codes

Fix: 1. Check app settings: Look for options to reduce the frequency of verification codes or enable 'Remember this device' if available. 2. Use... ⇲
 
UI issue

Poor design and user experience

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app to understand its layout and features better. 2. Provide feedback w... ⇲
 
Customization issue

Lack of options for exceptions or disabled users

Fix: 1. Explore accessibility settings: Go to 'Settings' > 'Accessibility' on your iPhone to enable features that may help you use the app more e... ⇲
 
Crashes issue

平安口袋银行-更懂您的智能银行 crashes or shows blank screen

Fix: 1. Restart the app: Close the app completely and reopen it to see if it resolves the issue. 2. Clear app cache: Offload or delete the app t... ⇲
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 what users are saying
Good experience
88.9%

Bad experience
10.7%

Neutral
0.4%

~ from our NLP analysis of 685 combined software ratings.

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 Private Data 平安口袋银行-更懂您的智能银行 collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics