fix problems on Axon Capture [iphone]

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Axon Capture
Info:
company: Axon Enterprise, Inc.
: https://my.axon.com
: www.axon.com
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Settings issue

Required fields for each photo before saving is a hassle

Fix: To streamline the process, consider preparing the required information for each photo in advance. You can create a note on your phone with t... ⇲

Category field lacks populated list

Fix: Try manually entering categories that you frequently use. This can help you create a personalized list that suits your needs. OR If the a... ⇲
 
Customization issue

Auto-capitalization feature missing

Fix: Go to your iPhone's Settings > General > Keyboard and enable 'Auto-Capitalization'. This will ensure that the feature works across all apps,... ⇲

No shortcut or widget for quick access

Fix: Check if the app can be added to your home screen as a shortcut. Long press on the app icon and select 'Add to Home Screen' if available.... ⇲
 
Uploads issue

Photos upload sideways

Fix: Before uploading, ensure that the photos are correctly oriented in your photo library. You can rotate them using the Photos app if necessary... ⇲

Uploads could be faster

Fix: Ensure you are connected to a strong Wi-Fi network, as uploads can be significantly slower on mobile data or weak connections. OR Try upl... ⇲
 
Login issue

Frequent login issues

Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲

Cannot log in on iPad

Fix: Ensure that you are using the same login credentials as on your iPhone. Sometimes, accounts may have device-specific settings. OR If the... ⇲
 
Features issue

No import feature for photo library

Fix: As a workaround, manually upload photos from your camera roll by selecting them one by one or in batches as previously mentioned. OR Cons... ⇲

Community request feature missing

Fix: As a workaround, consider using social media or online forums to connect with other users and share feature requests or suggestions. OR K... ⇲
 
Bugs issue

Axon Capture unusable due to current bug

Fix: Try restarting the app or your device to see if that resolves the issue. Sometimes, a simple restart can fix temporary bugs. OR If the ap... ⇲

Prefix input restrictions not functioning as described

Fix: Double-check the app's guidelines for prefix inputs to ensure you are following the correct format. Sometimes, specific characters may not b... ⇲
 
Support issue

No support or help avenue in the app

Fix: Look for any FAQs or help sections within the app settings. Sometimes, support information is hidden in the app's menu. OR As a workaroun... ⇲
 
Video issue

Deleting labels and categories from video after saving

Fix: Check if there is an option to edit the video details after saving. Some apps allow you to modify labels and categories even after the initi... ⇲

No date and time stamp option for video

Fix: As a workaround, consider using a video editing app after recording to add date and time stamps manually before sharing or saving the video.... ⇲
 
Messages issue

Error message about agency

Fix: Double-check the agency information you are entering to ensure it is correct and formatted as required by the app. OR If the error persis... ⇲
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 what users are saying
Good experience
50.0%

Bad experience
34.6%

Neutral
15.4%

~ from our NLP analysis of 52 combined software ratings.

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Exif Metadata

 Private Data Axon Capture collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Usage Data
    • Diagnostics