—— Run into issues on Victoria? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that you have a stable internet connection. If you are on Wi-Fi, try switching to mobile data or vice versa. Sometimes, connectivity... ⇲
Fix: Log out of the app completely and then log back in. If that doesn't work, try uninstalling and reinstalling the app to reset any corrupted d... ⇲
Fix: Double-check the information you are entering during account creation. Ensure that all required fields are filled out correctly and that you... ⇲
Fix: Make sure you are checking the correct email account for the password reset link. Sometimes, it may go to your spam or junk folder. OR If... ⇲
Fix: Ensure that you are following the correct steps for account deletion as outlined in the app's help section. Sometimes, missing a step can ca... ⇲
Fix: Check for any available updates for the app in the App Store. Developers often release updates to fix bugs that cause crashes. OR Try res... ⇲
Fix: Check the app settings to see if there is an option to enable distance filtering. Sometimes, this feature may be turned off by default. OR... ⇲
Fix: Force close the app by swiping it away in the app switcher and then reopen it. Attempt the account deletion process again after restarting t... ⇲
Fix: Take your time to read through each step of the registration process carefully. If you encounter any unclear instructions, try to follow the... ⇲
Fix: Check if there are any updates available for the app, as developers often improve layout and functionality in newer versions. OR If the l... ⇲