fix problems on Everside Health [iphone]

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—— Run into issues on Everside Health? Get help pending when official support gets back to you!

Everside Health
Info:
company: Everside Health, LLC
: https://www.eversidehealth.com/contact
: www.eversidehealth.com
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Settings issue

Delayed pharmacy change requests

Fix: 1. After submitting a pharmacy change request, check the app for any confirmation notifications. If you do not see one, try resubmitting the... ⇲

Inability to schedule new patient appointments

Fix: 1. Ensure you are logged into the app and navigate to the 'Appointments' section. Look for an option to 'Schedule New Appointment'. 2. If th... ⇲

Requires passcode not found in settings

Fix: 1. Check if you have set a passcode for the app in the app settings. Go to 'Settings' > 'Everside Health' and look for any passcode options.... ⇲
 
Account issue

Locked out of account

Fix: 1. Use the 'Forgot Password' feature on the login screen to reset your password. Follow the prompts to receive a reset link via email. 2. Ch... ⇲
 
Crashes issue

Everside Health crashes frequently

Fix: 1. Ensure that your iPhone is running the latest version of iOS. Go to 'Settings' > 'General' > 'Software Update' to check for updates. 2. C... ⇲
 
Login issue

Login issues after iOS upgrade

Fix: 1. After an iOS upgrade, ensure that the Everside Health app is updated to the latest version. Go to the App Store and check for updates. 2.... ⇲

Cannot use saved passwords

Fix: 1. Ensure that you have enabled 'AutoFill Passwords' in your iPhone settings. Go to 'Settings' > 'Passwords' > 'AutoFill Passwords' and togg... ⇲

Error entering username

Fix: 1. Double-check that you are entering your username correctly, ensuring there are no typos or extra spaces. 2. If you are unsure of your use... ⇲
 
Privacy issue

Invasive privacy terms

Fix: 1. Review the privacy policy within the app to understand what data is collected. Go to 'Settings' or 'Profile' and look for 'Privacy Policy... ⇲
 
Loading issue

No available appointments shown

Fix: 1. Refresh the appointments page by pulling down on the screen to reload. 2. Check your internet connection to ensure it is stable, as a poo... ⇲
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 what users are saying
Good experience
59.1%

Bad experience
40.9%

Neutral
0.0%

~ from our NLP analysis of 44 combined software ratings.

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 Private Data Everside Health collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics