fix problems on NeuralCam Live [iphone]

—— Run into issues on NeuralCam Live? Get help pending when official support gets back to you!

NeuralCam Live - Smart Webcam

Info:

company: Neural Cam SRL

: https://neuralcam.zendesk.com/hc/en-us

: neural.cam

Chat with our AI-based NeuralCam Live Support

🛠️ Common NeuralCam Live Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Zoom randomly does not recognize Neuralcam as a video option

Fix: 1. Ensure that NeuralCam Live is running before you start Zoom. Open NeuralCam Live and then launch Zoom. This can help Zoom detect the webc... ⇲

Inconsistent performance

Fix: 1. Close any unnecessary applications running in the background on your iPhone to free up resources. This can help improve the performance o... ⇲

Crashes issue

Crashes during meetings

Fix: 1. Make sure that your iPhone has enough storage space available. Go to 'Settings' > 'General' > 'iPhone Storage' to check. If storage is lo... ⇲

Video issue

Image turns green during use

Fix: 1. Restart the NeuralCam Live app. Close the app completely and then reopen it to see if the issue resolves. 2. Check the lighting condition... ⇲

Compatibility issue

Does not show up as a video source on some devices

Fix: 1. Ensure that the device you are using is compatible with NeuralCam Live. Check the app's specifications for supported devices. 2. Restart... ⇲

NeuralCam Live does not work on certain Mac systems

Fix: 1. Check the system requirements for NeuralCam Live and ensure your Mac meets them. 2. Update your Mac to the latest version of macOS to ens... ⇲

Installation issue

Setup process is complicated and time-consuming

Fix: 1. Follow the official setup guide provided within the app or on the website. Take it step-by-step to avoid missing any crucial steps. 2. Wa... ⇲

Driver installation issues

Fix: 1. Ensure that you are following the correct installation steps for any drivers required by NeuralCam Live. Refer to the official documentat... ⇲

Connectivity issue

USB connection not detected

Fix: 1. Check the USB cable and ensure it is functioning properly. Try using a different cable or port to see if the issue persists. 2. Restart y... ⇲

Audio issue

No mic support for video conferencing

Fix: 1. Check the audio settings in the video conferencing app you are using. Ensure that the correct microphone is selected. 2. If using an exte... ⇲

Support issue

Lack of timely customer support

Fix: 1. Utilize online resources such as FAQs, forums, and user communities for troubleshooting tips and solutions. 2. Check the app's official w... ⇲