—— Run into issues on Iowa ABD Age To Purchase? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that your device's camera is functioning properly. Test the camera by taking a picture in another app. If the camera works, try resta... ⇲
Fix: Make sure that the app is updated to the latest version, as updates may include support for new ID formats. Check the App Store for any avai... ⇲
Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button on older devices) and swiping the Iowa A... ⇲
Fix: Check the app's settings or documentation to see if there are specific state restrictions. If the app is not designed to work in your state,... ⇲
Fix: Review the app's documentation or settings to confirm which state IDs are supported. If your state ID is not supported, consider using alter... ⇲
Fix: Ensure that the ID is clean and free from any obstructions or damage. Wipe the ID with a soft cloth and try scanning it again. Make sure the... ⇲
Fix: Check for any available updates for the app in the App Store. Keeping the app updated can resolve many stability issues. If the app is up to... ⇲