fix problems on OrthoPrax [iphone]

—— Run into issues on OrthoPrax? Get help pending when official support gets back to you!

OrthoPrax

Info:

company: St. Sebastian Orthodox Press, inc

: http://orthoprax.info

: orthoprax.info

Chat with our AI-based OrthoPrax Support

🛠️ Common OrthoPrax Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Increased errors in app functionality

Fix: 1. Restart the app: Close OrthoPrax completely and reopen it. This can clear temporary glitches. 2. Update the app: Go to the App Store, sea... ⇲

Incorrect pronouns for saints

Fix: 1. Check settings: Go to the app settings and see if there are options to customize pronouns or language preferences. Adjust them accordingl... ⇲

Bugs issue

Mismatched biographies and names

Fix: 1. Verify information: Cross-check the biographies with reliable sources to confirm discrepancies. 2. Report inaccuracies: Use the app's fee... ⇲

Confusing scripture readings

Fix: 1. Familiarize with the layout: Spend some time navigating the scripture section to understand its structure. 2. Use external resources: Ref... ⇲

Incorrect liturgical calendar display

Fix: 1. Check settings: Ensure that the app is set to the correct liturgical calendar (e.g., Roman Catholic, Orthodox). This can usually be found... ⇲

Readings for the day disappeared

Fix: 1. Refresh the app: Pull down on the main screen to refresh the content. 2. Check settings: Ensure that notifications for daily readings are... ⇲

Support issue

Unresponsive customer support

Fix: 1. Use alternative contact methods: If the app has social media pages or forums, try reaching out there for quicker responses. 2. Check FAQs... ⇲

Customization issue

Loss of customization options

Fix: 1. Explore settings: Go through the app settings to see if customization options are hidden or moved. 2. Reinstall the app: If options are m... ⇲

Linear format for prayers not available

Fix: 1. Explore settings: Check if there are options to change the format of prayers in the app settings. 2. Use external resources: If the app d... ⇲

UI issue

Clumsy user interface

Fix: 1. Familiarize with the layout: Spend time exploring the app to understand its navigation better. 2. Provide feedback: Use the feedback feat... ⇲

Navigation issues

Fix: 1. Use the search function: If navigation is difficult, use the search feature to find specific content quickly. 2. Refer to a user guide: I... ⇲

Payments issue

Subscription confusion

Fix: 1. Review subscription details: Go to the app settings and check your subscription status and details. 2. Clear cache: If the app is showing... ⇲

Limited free content

Fix: 1. Explore all sections: Make sure to explore all areas of the app, as some free content may be hidden. 2. Consider subscription: If you fin... ⇲

Frustrating subscription model

Fix: 1. Review subscription options: Go to the app settings to understand the different subscription tiers and what each offers. 2. Provide feedb... ⇲

Account issue

Inconsistent access to content

Fix: 1. Check internet connection: Ensure you have a stable internet connection, as this can affect content access. 2. Restart the app: Close and... ⇲

Audio issue

Lack of audio scripture readings

Fix: 1. Check settings: Look in the app settings to see if audio options can be enabled. 2. Use external resources: Consider using other apps or... ⇲

Notifications issue

No daily push notifications

Fix: 1. Enable notifications: Go to your iPhone settings > Notifications > OrthoPrax, and ensure notifications are enabled. 2. Check app settings... ⇲

Crashes issue

Frequent crashes after splash screen

Fix: 1. Restart your device: Sometimes, a simple restart can resolve app crashes. 2. Update the app: Ensure you have the latest version of OrthoP... ⇲

Features issue

Missing promised features in free version

Fix: 1. Check for updates: Ensure you have the latest version of the app, as promised features may be included in updates. 2. Review app details:... ⇲

Settings issue

Difficulty switching between calendars

Fix: 1. Check settings: Look for calendar options in the app settings to switch between different calendars. 2. Use external resources: If the ap... ⇲