fix problems on Galaxy Map [iphone]

​

—— Run into issues on Galaxy Map? Get help pending when official support gets back to you!

Galaxy Map
Info:
company: Andrei Nistorescu
: https://galaxymap.net
: galaxymap.net
Chat with our AI-based Galaxy Map Support
   Hello! How can I assist you?  

characters left:
 
UI issue

No seamless transition between map and 3D imagery

Fix: 1. Adjust settings: Look for any settings within the app that may allow you to toggle between 2D and 3D views more smoothly. Sometimes, ther... ⇲

Low-resolution dots when zooming in on maps

Fix: 1. Check for updates: Ensure that you are using the latest version of the app, as updates often include improved graphics and performance en... ⇲

Controls for flying and walking are not intuitive

Fix: 1. Review the tutorial: If the app has a tutorial or help section, go through it to understand the controls better. Sometimes, there are tip... ⇲

Galaxy Map shows nothing when clicking explore

Fix: 1. Check internet connection: Ensure that your device is connected to the internet, as the explore feature may require a data connection to... ⇲
 
Gameplay issue

Limited number of galaxies available

Fix: 1. Explore all available options: Make sure to check all sections of the app for any hidden or locked content that may not be immediately vi... ⇲

Locked content in the game

Fix: 1. Complete objectives: Often, locked content can be accessed by completing specific tasks or objectives within the game. Review any availab... ⇲

Not enough planets available

Fix: 1. Explore all features: Make sure to explore all available features and options in the app, as some planets may be hidden or require specif... ⇲
 
Settings issue

Graphics settings are insufficient

Fix: 1. Adjust device settings: Go to Settings > Display & Brightness and ensure that your display settings are optimized for performance. Someti... ⇲
 
Search issue

Inability to find or land on planets

Fix: 1. Use the search function: If the app has a search feature, use it to locate specific planets. This can help you find them more easily than... ⇲
 
Crashes issue

Frequent app crashes

Fix: 1. Free up storage: Go to Settings > General > iPhone Storage and delete any unnecessary apps or files to ensure you have enough storage spa... ⇲

Galaxy Map keeps kicking users out

Fix: 1. Update the app: Ensure you have the latest version of Galaxy Map installed, as updates often fix bugs that cause crashes or unexpected lo... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
91.1%

Bad experience
4.6%

Neutral
4.3%

~ from our NLP analysis of 437 combined software ratings.

 Switch to these Alternatives:
Exoplanet
Celestia - Space Simulator
Cosmic Atlas
Milky Way: Cosmic Playground
A Solar System Journey
SkyORB 2021 Astronomy in AR
Solar Walk 2 Ads+：The Universe
xSky
Solar System Planets: 3D Space
Teia - 3D Solar System

 Private Data Galaxy Map collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data

  Cost of Subscriptions
  1. 3D Visualization Pack: $3.99 Unlock more visualizations
  2. All-in-one bundle: $12.99 This bundle also includes any future addons
  3. Remove ads: $3.99 Remove all advertisments
  4. All-in-one bundle: $7.99 This bundle also includes any future addons
  5. Buy ship - Alien Destroyer: $1.99 Change your ship appearance plus better speed
  6. 3D Visualization Pack: $1.99 Unlock more visualizations
  7. Buy ship - Alien fighter: $1.99 Change your ship appearance plus better speed
  8. Remove ads: $1.99 Remove all advertisments
  9. Buy ship - Alien Destroyer: $0.99 Change your ship appearance plus better speed
  10. Buy ship - Dragon Frigate: $1.99 Change your ship appearance plus better speed