fix problems on DriverDash [iphone]

—— Run into issues on DriverDash? Get help pending when official support gets back to you!

DriverDash

Info:

company: WEX, Inc.

: http://www.wexinc.com/

: www.wexinc.com

Chat with our AI-based DriverDash Support

🛠️ Common DriverDash Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Error messages during login

Fix: 1. Ensure that you are entering the correct username and password. Double-check for any typos or case sensitivity. 2. If you have forgotten... ⇲

Does not recognize certain gas stations

Fix: 1. Ensure that your location services are enabled for the app. Go to Settings > Privacy > Location Services and make sure DriverDash is set... ⇲

Account issue

DriverDash frequently locks users out

Fix: 1. If you are being locked out, ensure that you are not exceeding the maximum number of login attempts. Wait for a few minutes before trying... ⇲

Search issue

Unable to find fueling stations

Fix: 1. Ensure that your GPS is enabled and that the app has permission to access your location. Go to Settings > Privacy > Location Services and... ⇲

Permissions issue

Authorization failures

Fix: 1. Check your internet connection to ensure it is stable. A poor connection can lead to authorization failures. 2. Log out of the app and lo... ⇲

Payments issue

Transaction completion errors

Fix: 1. Ensure that your payment method is valid and has sufficient funds. Check your bank account or card details. 2. Restart the app and try th... ⇲

Inability to add fuel cards

Fix: 1. Make sure you are entering the fuel card information correctly, including the card number and any associated PINs. 2. Check if the fuel c... ⇲

Registration issue

Sign-up issues with phone number

Fix: 1. Ensure that you are entering your phone number in the correct format, including the country code if necessary. 2. Check if you have a sta... ⇲

Updates issue

DriverDash not working after updates

Fix: 1. Restart your iPhone after an update to ensure all changes take effect. 2. Check for any additional updates in the App Store that may addr... ⇲

Network issue

Limited network of participating stations

Fix: 1. Use the app's map feature to zoom out and see if there are more stations available in nearby areas. 2. Check the app's website or user gu... ⇲

Compatibility issue

DriverDash does not work in certain locations

Fix: 1. Check if your location services are enabled and that the app has permission to access your location. 2. Try using the app in a different... ⇲

Bugs issue

General performance issues

Fix: 1. Close any other apps running in the background to free up resources. 2. Restart your iPhone to clear temporary files and refresh the syst... ⇲

Crashes issue

DriverDash freezes or crashes

Fix: 1. Ensure that your iPhone's operating system is up to date by going to Settings > General > Software Update. 2. Clear the app cache by offl... ⇲