fix problems on SAS [iphone]

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—— Run into issues on SAS? Get help pending when official support gets back to you!

SAS – Scandinavian Airlines
Info:
company: SAS
: https://www.flysas.com/us-en/customer-service/
: www.flysas.com
Chat with our AI-based SAS Support
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Bugs issue

Inconsistent ground transportation information

Fix: 1. Verify the information by checking the official SAS website or contacting the transportation provider directly. 2. Use third-party apps o... ⇲

No clear terminal information provided

Fix: 1. Check the SAS website or your booking confirmation email for terminal information. 2. Use airport websites or apps for real-time terminal... ⇲

Limited options for car rentals

Fix: 1. Use third-party car rental services or apps to compare options and prices. 2. Check the SAS website for any partnerships with car rental... ⇲
 
Payments issue

Unable to change booking currency

Fix: 1. Log into your SAS account on the website instead of the app, as the website may offer more options for changing currency. 2. Check if the... ⇲

SAS does not allow for ticket purchases

Fix: 1. Ensure you are logged into your SAS account and that your payment information is up to date. 2. Check your internet connection and try ag... ⇲
 
Registration issue

Difficulties with Eurobonus registration

Fix: 1. Ensure you are entering all required information correctly. Double-check for typos or missing fields. 2. Try registering through the SAS... ⇲

Registration process is frustrating

Fix: 1. Ensure you are using a strong internet connection and that all required fields are filled out correctly. 2. Try registering through the S... ⇲
 
Settings issue

Seat selection issues

Fix: 1. Ensure you are logged into your SAS account and that your booking is eligible for seat selection. 2. Try selecting your seat through the... ⇲
 
Loading issue

Payment page fails to load

Fix: 1. Check your internet connection and switch between Wi-Fi and mobile data if necessary. 2. Clear the app's cache by going to Settings > SAS... ⇲

SAS fails to load or times out

Fix: 1. Check your internet connection and switch between Wi-Fi and mobile data if necessary. 2. Close the app completely and reopen it to refres... ⇲
 
Compatibility issue

Limited functionalities compared to competitors

Fix: 1. Familiarize yourself with the app's features by exploring all menus and options. 2. Use the SAS website for functionalities that the app... ⇲
 
Notifications issue

Bidding and upgrade process lacks communication

Fix: 1. Check your email for any notifications regarding your bid or upgrade status, as updates may be sent there. 2. Ensure that your contact in... ⇲
 
Syncing issue

SAS does not retrieve boarding passes

Fix: 1. Ensure you are logged into your SAS account and that your booking is confirmed. 2. Try refreshing the app or logging out and back in to s... ⇲

SAS does not auto-populate Eurobonus number

Fix: 1. Ensure that your Eurobonus number is saved in your SAS account settings. Go to your profile and check if the number is entered correctly.... ⇲
 
UI issue

Calendar selection is messy

Fix: 1. Try rotating your device to landscape mode to see if the calendar displays better. 2. Close the app and reopen it to refresh the interfac... ⇲
 
Login issue

Cannot log in after updates

Fix: 1. Ensure you are entering the correct username and password. If you forgot your password, use the 'Forgot Password' option to reset it. 2.... ⇲
 
Support issue

Unresponsive customer service

Fix: 1. Check the SAS website for FAQs or help sections that may address your issue. 2. Use social media platforms to reach out to SAS, as they m... ⇲
 
Forms issue

Inability to submit forms for damaged baggage

Fix: 1. Ensure you are using the correct form from the SAS website for reporting damaged baggage. 2. Try submitting the form through a different... ⇲
 
Updates issue

SAS does not update existing reservations

Fix: 1. Ensure you are logged into your SAS account and that your internet connection is stable. 2. Try refreshing the app or logging out and bac... ⇲
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Good experience
86.4%

Bad experience
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Neutral
2.4%

~ from our NLP analysis of 2,095 combined software ratings.

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 Private Data SAS collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics