—— Run into issues on HSBC Qatar? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To add international beneficiaries, ensure that you have the correct details for the beneficiary, including their full name, account number,... ⇲
Fix: Verify that your global HSBC accounts are linked properly. In the app, go to 'Accounts' and check if both accounts are visible. If not, you... ⇲
Fix: Check if your app is updated to the latest version, as mobile payment features may be included in updates. Go to the App Store, search for H... ⇲
Fix: If virtual or one-time cards are not available, check if your account type supports these features. You can do this by reviewing your accoun... ⇲
Fix: Check the payment cut-off times in the app or on the HSBC website. If you are making payments after the cut-off time, they will be processed... ⇲
Fix: To change your profile details, navigate to the 'Profile' or 'Settings' section in the app. If the option is not available, try logging into... ⇲
Fix: Review the app's features and see if there are any additional services you can enable. Sometimes, certain features are hidden under differen... ⇲
Fix: Familiarize yourself with the app's layout and features to make navigation easier. Spend some time exploring the app to find shortcuts and f... ⇲
Fix: Review the features available for your Premier account in the app or on the HSBC website. Sometimes, features may be available but not immed... ⇲
Fix: Check for any available updates for the app, as new features may be added in newer versions. Go to the App Store and see if an update is ava... ⇲
Fix: Ensure that you have a stable internet connection while using the app. If your connection is slow, try switching to a different Wi-Fi networ... ⇲
Fix: If Apple Pay is not supported, check for any updates in the app that may include this feature. Go to the App Store and see if an update is a... ⇲
Fix: If you encounter technical difficulties, try restarting your device and then reopening the app. This can often resolve minor glitches. OR... ⇲