fix problems on Tabii [iphone]

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—— Run into issues on Tabii? Get help pending when official support gets back to you!

tabii
Info:
company: Turkiye Radyo ve Televizyon Kurumu
: https://tabii.com/pages/faq
: tabii.com
Chat with our AI-based tabii Support
   Hello! How can I assist you?  

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Support issue

Poor customer support

Fix: Utilize any available FAQs or help sections within the app or on the website to find answers to common issues. This can often provide quicke... ⇲

No response from support team

Fix: Document your issue and any attempts to contact support. This can help you keep track of your inquiries and follow up if necessary. OR Lo... ⇲
 
Subscription issue

tabii does not work after subscription

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Tabii, and check if an update is available. If so, in... ⇲
 
Login issue

Password issues preventing access

Fix: Use the 'Forgot Password' feature on the login screen to reset your password. Follow the instructions sent to your email to create a new pas... ⇲
 
Customization issue

No translation options

Fix: Check the app settings for any language or subtitle options. Some apps have hidden settings that allow you to enable subtitles or translatio... ⇲
 
Compatibility issue

Cannot mirror to TV

Fix: Ensure that both your iPhone and the TV are connected to the same Wi-Fi network. Use AirPlay by swiping down from the top right corner of yo... ⇲
 
Payments issue

Subscription charges without trial

Fix: Review your subscription details in the App Store to confirm if a trial was included. If you were charged unexpectedly, check for any promot... ⇲
 
Crashes issue

Frequent errors and crashes

Fix: Clear the app cache by deleting the app and reinstalling it. This can resolve many performance issues. After reinstalling, log back into you... ⇲
 
Content issue

Content not available in certain regions

Fix: Use a VPN service to change your location to a region where the content is available. Ensure that the VPN is compatible with streaming servi... ⇲
 
Account issue

Duplicate subscriptions on different platforms

Fix: Check your subscription status on each platform (App Store, website, etc.) to identify where you are subscribed. Cancel any duplicates you f... ⇲

Inability to access purchased content

Fix: Ensure you are logged into the correct account that made the purchase. Sometimes, users have multiple accounts and may be logged into the wr... ⇲
 
Freezing issue

tabii freezes while watching stream

Fix: Close other apps running in the background to free up resources. Double-tap the home button (or swipe up from the bottom) and swipe away any... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
69.0%

Bad experience
29.8%

Neutral
1.2%

~ from our NLP analysis of 168 combined software ratings.

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 Private Data tabii collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Premium: $6.99 Premium
  2. Reklam İçerir - Aylık: $4.99 Reklam İçerir - Aylık
  3. Premium - Annual: $69.99 Premium - Annual
  4. Basic - Annual: $49.99 Basic - Annual