fix problems on Kudu Saudi Arabia [iphone]

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—— Run into issues on Kudu Saudi Arabia? Get help pending when official support gets back to you!

Kudu Saudi Arabia
Info:
company: Kudu KSA
: https://www.kudu.com.sa/feedback
: www.kudu.com.sa
Chat with our AI-based Kudu Saudi Arabia Support
   Hello! How can I assist you?  

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Support issue

No direct chat support

Fix: Look for an FAQ or Help section within the app that may provide answers to common questions. This can often serve as a substitute for direct... ⇲

Customer service is unhelpful

Fix: Document your interactions with customer service, including dates and details of your inquiries. This can help you track responses and escal... ⇲

Poor app management

Fix: Regularly clear the app cache by going to Settings > General > iPhone Storage, selecting the Kudu app, and choosing 'Offload App'. This can... ⇲

No compensation for order issues

Fix: Document any issues with your orders, including dates and details, to have a record if you need to escalate the matter later. OR Consider... ⇲
 
Payments issue

Inaccurate delivery fees

Fix: Before placing an order, double-check the delivery fee in the app. If it seems incorrect, try refreshing the app or logging out and back in... ⇲

High delivery prices compared to pickup

Fix: If delivery fees are too high, consider opting for pickup if it's a feasible option for you. This can save you money. OR Check if there a... ⇲

Kudu Saudi Arabia does not allow payment

Fix: Check your payment method settings in the app. Ensure that your payment information is up to date and correctly entered. OR If payment is... ⇲
 
UI issue

Confusing order initiation

Fix: Take a moment to familiarize yourself with the app layout. Spend some time exploring the menus and options to understand the order process b... ⇲

No option to cancel orders in-app

Fix: Check the order details in the app to see if there is a cancellation option available. Sometimes, this may be hidden under order settings.... ⇲
 
Bugs issue

Discount system is ineffective

Fix: Ensure that you are applying any available discount codes correctly. Double-check the terms and conditions associated with the discounts.... ⇲
 
Network issue

Orders sometimes not received

Fix: Always confirm your order details before finalizing. Check your email or SMS for confirmation of your order to ensure it was processed. OR... ⇲

Delayed delivery times

Fix: Check the app for any notifications regarding delays. Sometimes, the app may provide updates on delivery times due to unforeseen circumstanc... ⇲
 
Freezing issue

Kudu Saudi Arabia freezes or hangs

Fix: Try closing the app completely and restarting it. On iPhone, swipe up from the bottom of the screen and swipe the Kudu app off the screen to... ⇲
 
Settings issue

Nutritional values for ingredients missing

Fix: Look for a feedback option within the app to suggest adding nutritional information for ingredients. This can help improve the app for futur... ⇲
 
Customization issue

Cannot specify quantities for ingredients

Fix: Check if there is a settings option in the app that allows you to adjust ingredient quantities. Sometimes, this can be found in the order cu... ⇲
 
Login issue

Issues with OTP input

Fix: Ensure that your phone number is correctly entered in the app settings. A typo can prevent OTPs from being sent. OR If you are not receiv... ⇲
 
Syncing issue

Inconsistent order visibility

Fix: Log out of the app and log back in to refresh your order history. This can sometimes resolve visibility issues. OR If the problem persist... ⇲
 
Features issue

Kudu Saudi Arabia lacks essential features

Fix: Identify the specific features you feel are missing and check if there are any updates or new versions of the app that may include them. O... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
76.6%

Bad experience
19.9%

Neutral
3.5%

~ from our NLP analysis of 1,494 combined software ratings.

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 Private Data Kudu Saudi Arabia collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Usage Data
    • Diagnostics