fix problems on StormWatch+ [iphone]

—— Run into issues on StormWatch+? Get help pending when official support gets back to you!

StormWatch+

Info:

company: Cirrus Weather Solutions, LLC

: https://cirrusweather.zendesk.com/anonymous_requests/new

: www.stormwatchplus.com

Chat with our AI-based StormWatch+ Support

🛠️ Common StormWatch+ Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Inability to exit overlay menu

Fix: Try tapping the 'X' button or 'Close' option if available on the overlay menu. If that doesn't work, swipe down from the top of the screen t... ⇲

Radar zoom level cannot be changed

Fix: Check if there is a pinch-to-zoom gesture enabled. Place two fingers on the radar screen and pinch them apart to zoom in or together to zoom... ⇲

UI issue

Overlay covers radar without transparency option

Fix: Check the settings within the app for any options related to overlay transparency. Navigate to the settings menu and look for display or ove... ⇲

Poor user interface for layer options on iPhone

Fix: Explore the settings menu thoroughly to familiarize yourself with the layer options. Sometimes, user interfaces can be unintuitive, and unde... ⇲

Installation issue

No radar images after reinstalling

Fix: Ensure that you have a stable internet connection, as radar images require data to load. Try switching between Wi-Fi and cellular data to se... ⇲

Support issue

Delayed response from support

Fix: Check the app's FAQ or help section for common issues and solutions that may resolve your problem without needing to contact support. OR... ⇲

Notifications issue

Missing alert details in notifications

Fix: Go to your iPhone settings, then Notifications, and select StormWatch+. Ensure that 'Show Previews' is set to 'Always' or 'When Unlocked' to... ⇲

Unreliable storm alerts

Fix: Verify that your location settings are accurate. Go to Settings > Privacy > Location Services and ensure StormWatch+ is set to 'While Using... ⇲

Excessive alerts for minor storms

Fix: Adjust the alert settings within the app to filter out minor storm alerts. Look for options that allow you to customize the severity of aler... ⇲

Loading issue

StormWatch+ fails to load location information

Fix: Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services and make sure StormWatch+ is allowed to... ⇲

Precipitation layer never loads

Fix: Check your internet connection to ensure it is stable, as the precipitation layer requires data to load. Switch between Wi-Fi and cellular d... ⇲

Glitches issue

Glitches causing app to crash

Fix: Make sure the app is updated to the latest version. Go to the App Store, search for StormWatch+, and check for updates. OR If the app con... ⇲

Settings issue

Settings do not save for alerts

Fix: After adjusting your alert settings, ensure you are exiting the settings menu properly, as some apps require you to save changes explicitly.... ⇲

Downloads issue

StormWatch+ functionality issues after multiple downloads

Fix: Clear the app's cache if the option is available in the settings. This can help resolve functionality issues caused by residual data from pr... ⇲

Crashes issue

Radar crashes when accessed

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs related to crashes. OR Try clearing the app's cache or d... ⇲

Freezing issue

StormWatch+ freezes and crashes frequently

Fix: Check for any available updates for the app in the App Store, as updates can fix bugs that cause crashes. OR If the app continues to free... ⇲

Compatibility issue

Incompatibility with iOS 18.0.1

Fix: Check if there is an update available for StormWatch+ that addresses compatibility with iOS 18.0.1. Go to the App Store and look for updates... ⇲

Updates issue