fix problems on Moments [iphone]

—— Run into issues on Moments? Get help pending when official support gets back to you!

Moments - Music Video Editor

Info:

company: MWM

: https://musicworldmedia.com/products/vaker/tou

: musicworldmedia.com

Chat with our AI-based Moments Support

🛠️ Common Moments Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Moments freezes after creating a video

Fix: Try closing the app completely and restarting it. To do this, double-click the Home button (or swipe up from the bottom of the screen on new... ⇲

laggy performance on iPad Pro

Fix: Ensure that your iPad Pro has enough storage space available. Go to Settings > General > iPad Storage to check. If storage is low, consider... ⇲

Payments issue

cost to export a video

Fix: Look for any promotional offers or discounts within the app that may reduce or waive the export fee. Sometimes, apps offer limited-time prom... ⇲

Customization issue

lack of overlays

Fix: Explore the app's features thoroughly to ensure you are not missing any hidden options for overlays. Sometimes, features are not immediately... ⇲

limited editing options

Fix: Check if there are any settings or preferences that can be adjusted to unlock additional editing features. Sometimes, advanced options are h... ⇲

UI issue

not user friendly

Fix: Take advantage of any tutorials or help sections within the app. Many apps provide guides or video tutorials that can help you understand ho... ⇲

no back button

Fix: Use the gesture to go back to the previous screen. On iPhones, you can often swipe from the left edge of the screen to return to the previou... ⇲

Crashes issue

Moments fails to open

Fix: Force close the app and restart it. Double-click the Home button (or swipe up from the bottom) to see open apps, swipe up on Moments to clos... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

91.6%

Bad experience

4.5%

Neutral

3.9%

~ from our NLP analysis of 775 combined software ratings.

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Private Data Moments collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics

Cost of Subscriptions

Premium Pass: $4.99 Unlock All Premium Features
Premium Pass: $4.99 Unlock All Premium Features
Premium Pass: $4.99 Unlock All Premium Features
Moments Pro - 1 week: $7.99 Enjoy the full Moments experience
Premium Pass: $4.99 Unlock All Premium Features
1 export: $1.99 Export one movie
1 Export: $0.99 Export 1 movie
Moments Pro: $39.99 Enjoy the full Moments experience
Moments Pro: $39.99 Enjoy the full Moments experience
Premium Pass: $69.99 Unlock All Premium Features