fix problems on Vinted [iphone]

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—— Run into issues on Vinted? Get help pending when official support gets back to you!

Vinted: Sell vintage clothes
Info:
company: Vinted Limited
: https://www.vinted.com/help
: vinted.com
Chat with our AI-based Vinted Support
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Support issue
Automated customer support responses

Fix: When contacting support, be as specific as possible in your message. Include details about your issu...

Inability to contact customer support easily

Fix: Use the app's help section to find FAQs and troubleshooting tips that may resolve your issue without...

Poor handling of disputes and claims

Fix: Document all communications and evidence related to your dispute. This can help you present a clear...

Lack of support for small businesses

Fix: Explore the app's features to see if there are any tools or resources available specifically for sma...

 
UI issue
Issues with spotlighting and bumping items

Fix: Ensure that you are following the correct procedure for spotlighting or bumping items. Check the app...

App navigation difficulties

Fix: Take some time to explore the app's layout and features. Familiarizing yourself with the navigation...

 
Uploads issue
Difficulty in uploading ID for verification

Fix: Make sure that the ID you are trying to upload is in a supported format (JPEG, PNG, etc.) and that t...

 
Payments issue
Refunds issued without resolution of issues

Fix: Keep a detailed record of your transactions and communications regarding the refund. If you receive...

High shipping fees

Fix: Consider using alternative shipping methods or services that may offer lower rates. Compare prices f...

Problems with payment methods

Fix: Double-check that your payment method is correctly entered and that there are no issues with your ba...

Increased shipping prices without notice

Fix: Check the app regularly for any updates or announcements regarding shipping fees. Sometimes, changes...

 
Security issue
Scammers posting fake items

Fix: Report any suspicious listings immediately through the app. Use the reporting feature to alert Vinte...

Counterfeit items received

Fix: Always check seller ratings and reviews before making a purchase. If you receive a counterfeit item,...

Buyer protection fees without actual protection

Fix: Review the terms of the buyer protection policy to understand what is covered. This can help you kno...

 
Policies issue
Inconsistent item removal policies

Fix: Familiarize yourself with Vinted's item removal policies by reviewing their guidelines in the app. T...

 
Account issue
Account deletions without clear justification

Fix: Review the app's terms of service to ensure you are not violating any policies that could lead to ac...

Restricted accounts without warning

Fix: Review your account activity to ensure you are not violating any of Vinted's policies. This can help...

 
Algorithm issue
Algorithm incorrectly flags items

Fix: If your item is flagged incorrectly, document the situation and reach out to customer support with d...

 
Bugs issue
Frequent glitches and bugs in the app

Fix: Ensure that you are using the latest version of the app. Check for updates in the App Store and inst...

  Have a specific unlisted Problem? resolve your issue below:
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 what users are saying
Good experience
94.9%

Bad experience
3.7%

Neutral
1.4%

~ from our NLP analysis of 28,460 combined software ratings.

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 Private Data Vinted collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data