—— Run into issues on 海尔智家-定制美好智慧生活? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart the water heater: Unplug the water heater from the power source, wait for about 30 seconds, and then plug it back in. This can he... ⇲
Fix: 1. Change the app language: Go to the app settings and look for a language option. If available, switch to English. 2. Use a translation app... ⇲
Fix: 1. Update the app: Check the App Store for any available updates for the app. Updating can fix bugs that cause crashes. 2. Clear app cache:... ⇲
Fix: 1. Check for a premium version: Look for an option to upgrade to a premium version of the app that may remove ads. 2. Use ad-blocking softwa... ⇲
Fix: 1. Adjust location settings: Go to your iPhone settings, find the app, and change the location access to 'While Using the App' instead of 'A... ⇲
Fix: 1. Clear unused data: Check the app settings for options to clear cache or unused data that may be taking up space. 2. Offload the app: If y... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable and fast internet connection. Try switching between WiFi and mobile data to see... ⇲
Fix: 1. Check compatibility: Verify that your devices are compatible with the app by checking the app's specifications in the App Store. 2. Updat... ⇲
Fix: 1. Ensure all devices are updated: Make sure that all devices running the app have the latest software updates installed. 2. Check network s... ⇲
Fix: 1. Check device compatibility: Ensure that the specific devices you are trying to control are compatible with the app. 2. Explore alternativ... ⇲
Fix: 1. Explore app settings: Sometimes, features may be hidden in the app settings. Go through the settings thoroughly to see if the features ar... ⇲
Fix: 1. Customize settings: Go into the app settings and disable any features that you do not use or need. 2. Organize your dashboard: If the app... ⇲
Fix: 1. Familiarize yourself with the app: Spend some time exploring the app to understand its layout and features. 2. Look for tutorials: Search... ⇲
Fix: 1. Provide feedback: Use the app's feedback feature to report specific issues you encounter, which may help improve future versions. 2. Expl... ⇲
Fix: 1. Check WiFi signal strength: Ensure that your water heater is within range of your WiFi router. If the signal is weak, consider moving the... ⇲
Fix: 1. Refresh the app: Close and reopen the app to refresh the device information. 2. Reconnect the device: Disconnect and reconnect the device... ⇲
Fix: 1. Use alternative support channels: If the app has a community forum or social media presence, consider reaching out through those channels... ⇲
Fix: 1. Review privacy settings: Go to the app settings and review the privacy options available. Adjust them to limit data sharing as much as po... ⇲
Fix: 1. Explore app settings: Check the app settings to see if there are options to enable or customize basic control functions. 2. Use alternati... ⇲
Fix: 1. Disable automatic updates: Go to your iPhone settings and disable automatic updates for the app. This allows you to control when to updat... ⇲