fix problems on AI Passport [iphone]

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—— Run into issues on AI Passport? Get help pending when official support gets back to you!

AI Passport - Visa & ID photos
Info:
company: DREAMMOBI PTE. LTD.
: http://www.dreamkmobi.com
: res.aipassportonline.com
Chat with our AI-based AI Passport Support
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UI issue

poor usability

Fix: 1. Familiarize with the Interface: Spend some time exploring the app’s features and layout. Look for tutorials or help sections within the a... ⇲
 
Downloads issue

error messages when downloading

Fix: 1. Check Storage Space: Ensure your device has enough storage space available. Go to Settings > General > iPhone Storage to check. 2. Resta... ⇲
 
Payments issue

subscription required for photos

Fix: 1. Explore Free Features: Check if the app offers any free features or trial periods that allow you to use the app without a subscription.... ⇲

charges for everything

Fix: 1. Review Pricing Structure: Familiarize yourself with the app’s pricing structure to understand what features are free and what requires pa... ⇲

subscription not canceled

Fix: 1. Check Subscription Settings: Go to Settings > [Your Name] > Subscriptions on your iPhone to see if the subscription is still active. 2.... ⇲

automatic weekly charges

Fix: 1. Review Subscription Settings: Go to Settings > [Your Name] > Subscriptions to check your current subscriptions and their billing cycles.... ⇲
 
Ads issue

watermark on free version

Fix: 1. Upgrade to Premium: If you need watermark-free images, consider upgrading to the premium version if it fits your budget. 2. Use Editing... ⇲
 
Permissions issue

photos rejected for passport

Fix: 1. Check Requirements: Review the specific passport photo requirements for your country (size, background color, etc.) and ensure your photo... ⇲
 
Uploads issue

difficult to delete uploaded photos

Fix: 1. Check App Settings: Look for a section in the app settings that allows you to manage or delete uploaded photos. 2. Long Press: Try long-... ⇲
 
Compatibility issue

incompatible photo format

Fix: 1. Check Supported Formats: Review the app’s documentation or settings to find out which photo formats are supported. 2. Convert Photos: Us... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
73.5%

Bad experience
24.8%

Neutral
1.8%

~ from our NLP analysis of 113 combined software ratings.

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Gomo Fleet: Delivery

 Private Data AI Passport collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data

  Cost of Subscriptions
  1. Personal: $19.99 Pay $19.99 to subscribe to one week's VIP.
  2. Family: $45.99 Pay $45.99 to subscribe to one month's VIP.